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NEOTECH

SII SLP720RT series

SII SLP720RT series

Regular price Dhs. 459.00 AED
Regular price Dhs. 509.00 AED Sale price Dhs. 459.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview The SII SLP720RT series includes high-performance RFID thermal printers that are specifically designed to enhance operational efficiency in environments where asset tracking and item identification are crucial. These printers are perfect for applications in logistics, retail inventory management, and healthcare asset tracking, providing reliable and fast printing solutions integrated with RFID encoding capabilities. Key Features RFID Capabilities: Equipped with advanced RFID encoding technology to facilitate effective tracking and management of assets. High-Speed Printing: Delivers fast print speeds that streamline the labeling process, significantly reducing the time required for large-scale operations. Thermal Printing Technology: Offers both direct thermal and thermal transfer printing options, ensuring durable and high-quality labels. Robust Connectivity: Includes standard USB, Ethernet, and optional Wi-Fi connectivity for seamless integration into various IT environments. User-Friendly Operation: Features an intuitive interface and easy media loading, simplifying the printing process for users of all technical levels. Product Quality and Performance The SLP720RT series is engineered to withstand the demands of continuous industrial use, offering dependable performance and durability. Its thermal printing technology ensures that labels are clear, smudge-proof, and durable, suitable for a variety of applications including harsh environments. Specifications Dimensions: Approximate dimensions vary by model within the series. Print Method: Direct thermal and thermal transfer Resolution: Typically 203 dpi or 300 dpi based on model specifications Print Speed: Up to 200 mm per second Connectivity Options: USB, Ethernet, optional Wi-Fi Purpose of Use The SII SLP720RT series is designed for businesses that require robust, efficient, and accurate labeling solutions integrated with RFID technology. These printers are especially beneficial in sectors such as logistics for tracking shipments, retail for inventory management, and healthcare for monitoring medical supplies and equipment. How to Use To get the most out of your SII SLP720RT series printer: Installation: Set up the printer by connecting it to your network using Ethernet, USB, or Wi-Fi. Install the required drivers on your system. Operation: Load the media and RFID tags, configure the printer settings via your connected system, and begin the printing and encoding process. Maintenance: Regular maintenance includes cleaning the print head and rollers to ensure consistent print quality and prevent jams. Troubleshooting: Consult the printer manual for troubleshooting common issues. For more complex problems, contact NEO Digital’s support services. Supported OS/Application/Industries The printers are compatible with several operating systems, including Windows, making them adaptable to various business applications. They are particularly useful in environments that demand high-volume label printing with integrated RFID functionality for enhanced tracking and management. Benefits & Compatibility Enhanced Tracking and Efficiency: RFID encoding capabilities enable enhanced asset tracking and inventory management, improving operational accuracy and efficiency. Versatility: Capable of handling various label materials and sizes, these printers can be used across multiple industries and applications. Reliability and Durability: Built to perform reliably in demanding settings, ensuring long-term usability. Warranty and FAQs The SLP720RT series comes with a standard one-year warranty covering defects in materials and workmanship. NEO Digital's FAQ section provides insights into setup, operation, and maintenance to help users effectively manage their device. Delivery Services (UAE) NEO Digital offers fast and secure delivery across the UAE, ensuring that your equipment arrives safely and is ready for immediate deployment. After Sales Support Our dedicated support team provides comprehensive assistance for any setup, configuration, or operational queries, ensuring you can fully leverage the capabilities of your SII SLP720RT series printers.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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