NEOTECH
Programmable Keyboard - Postech PT-R84Keys
Programmable Keyboard - Postech PT-R84Keys
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Customizable 84-Key Keyboard with MSR - Compact & Versatile
Overview: Introducing our Customizable 84-Key Keyboard with MSR, a compact and versatile tool designed to enhance efficiency and productivity across multiple industries. Featuring programmable keys and an integrated magnetic stripe reader, this keyboard simplifies operations while ensuring high performance.
Product Description: This innovative keyboard boasts 84 programmable keys, allowing for tailored setups that meet your specific requirements. The integrated Magnetic Stripe Reader (MSR) supports quick and secure transactions, making it ideal for retail, hospitality, and financial sectors. Its USB connectivity ensures easy integration with existing systems, while the durable construction promises longevity.
Key Features:
- 84 Programmable Keys: Customize functionality to streamline tasks and improve workflow.
- Magnetic Stripe Reader: Facilitate secure payments and identification with the built-in MSR.
- Customizable Backlit Keys: Enhance usability in low-light conditions with adjustable lighting.
- Durable Design: Engineered for resilience in high-traffic environments.
- Multiple Programmable Layers: Create complex macros for efficiency.
- Configurable Keycaps: Label keys for easy identification of functions.
- Plug-and-Play: Simple setup with no additional software required.
- Wide Compatibility: Supports Windows, macOS, Linux, and Android systems.
Quality and Performance: Crafted for durability, this keyboard withstands the rigors of daily use. Users laud its reliability and the smooth integration into various operational setups, highlighting its role in boosting productivity.
Specifications:
- Connectivity: USB
- Number of Keys: 84, programmable
- Layers: Up to 4 programmable layers
- Compatibility: Windows, macOS, Linux, Android
- Additional Features: Backlit keys, MSR, customizable keycaps
Purpose of Use: Ideal for sectors requiring efficient data entry and secure transactions, such as retail, banking, hospitality, and healthcare. Its compact design and programmable features also make it a top choice for tech enthusiasts and professionals seeking a customizable input device.
Supported Operating Systems/Applications/Industries: Compatible with a broad range of operating systems and applications, this keyboard is versatile enough for use in various industries, including retail, finance, hospitality, and healthcare.
Benefit Effect: Enhance your operational efficiency and accuracy with customizable keys and integrated MSR functionality. Its compact, durable design ensures reliable performance in any setting, improving user experience and productivity.
Warranty Information and FAQs: Includes a 1-year warranty covering manufacturing defects. Our FAQ section addresses common questions regarding setup, programming, and compatibility.
Delivery Services (specific to the UAE): We offer reliable and speedy delivery across all major cities and emirates in the UAE. Experience prompt, secure shipping with every order, ensuring your product arrives ready for immediate use.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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