NEO Digital
HP 403W0C OfficeJet Pro 9123 All-in-One Printer
HP 403W0C OfficeJet Pro 9123 All-in-One Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Description:
The HP 403W0C OfficeJet Pro 9123 All-in-One Printer is designed to provide high-quality printing, scanning, copying, and faxing capabilities in a single, efficient device. Ideal for small to medium-sized offices, this printer ensures professional results and enhanced productivity, making it a versatile addition to any workspace.
Design and Functionality:
The HP OfficeJet Pro 9123 features a sleek and compact design that fits seamlessly into any office environment. Its user-friendly interface and intuitive controls make it easy to operate, while the robust build ensures long-lasting performance. With advanced printing technology and versatile connectivity options, this printer is designed to meet all your office needs.
Key Features:
- All-in-One Functionality: Provides printing, scanning, copying, and faxing capabilities in one device, offering convenience and efficiency.
- High-Quality Printing: Delivers sharp and vibrant prints with a resolution of up to 4800 x 1200 dpi.
- Fast Printing Speed: Prints up to 24 pages per minute (ppm) in black and white and up to 20 ppm in color, ensuring quick and efficient output.
- Automatic Document Feeder (ADF): 35-sheet ADF for fast and easy scanning, copying, and faxing of multi-page documents.
- Automatic Duplex Printing: Enables double-sided printing, saving paper and reducing costs.
- Large Paper Capacity: 250-sheet input tray and 100-sheet output tray for handling large print jobs with ease.
- Versatile Connectivity: Supports Wi-Fi, Ethernet, USB, and mobile printing for seamless integration with various devices.
- Touchscreen Control Panel: 2.65-inch color touchscreen for easy navigation and operation.
- Energy Efficient: ENERGY STAR® certified for energy-saving performance.
Product Quality and Performance:
The HP OfficeJet Pro 9123 is built to deliver high-quality prints and reliable performance. Its advanced printing technology ensures vibrant colors and sharp text, while the fast printing speeds and automatic duplex printing enhance productivity. User testimonials highlight its ease of use, excellent print quality, and versatile functionality, making it a popular choice for busy offices.
Specifications:
- Print Resolution: Up to 4800 x 1200 dpi
- Print Speed: Up to 24 ppm (black and white), up to 20 ppm (color)
- Scanner Resolution: Up to 1200 dpi
- Copy Speed: Up to 22 cpm (black and white), up to 18 cpm (color)
- Fax Resolution: Up to 300 x 300 dpi
- Connectivity: Wi-Fi, Ethernet, USB, mobile printing
- Display: 2.65-inch color touchscreen
- Paper Capacity: 250-sheet input tray, 100-sheet output tray
- ADF Capacity: 35 sheets
- Dimensions: 437 x 316 x 396 mm
- Weight: 11.5 kg
- Color: White
Purpose of Use:
The HP OfficeJet Pro 9123 is perfect for a wide range of office applications, including printing, scanning, copying, and faxing. Its high-quality output and efficient performance make it suitable for various tasks, enhancing productivity and streamlining office operations.
How to Use:
To start using the HP OfficeJet Pro 9123, connect the printer to your network via Wi-Fi, Ethernet, or USB. Use the 2.65-inch color touchscreen to navigate the menu and select the desired function (print, scan, copy, or fax). Load paper into the input tray and place documents in the ADF for scanning or copying. Customize settings such as print quality, paper size, and duplex printing using the touchscreen interface. For detailed instructions, refer to the included user manual.
Supported OS/Application/Industries:
The HP OfficeJet Pro 9123 is compatible with Windows, macOS, and mobile devices, making it suitable for a wide range of professional applications. It is highly relevant in industries like business, education, healthcare, and legal, enhancing productivity and communication through high-quality printing and document management.
Benefits & Compatibility:
- All-in-One Convenience: Combines printing, scanning, copying, and faxing in one device.
- High-Quality Output: Delivers sharp and vibrant prints with fast printing speeds.
- Versatile Connectivity: Supports multiple connectivity options for seamless integration.
Warranty and FAQs:
The HP OfficeJet Pro 9123 comes with a one-year limited warranty covering any manufacturing defects. For common questions and troubleshooting tips, visit the NEO Digital product services page. Should any issues arise, our support team is ready to assist, and the RMA process will be initiated if necessary.
Delivery Services (UAE):
We offer prompt and reliable delivery services across the UAE, ensuring your HP OfficeJet Pro 9123 All-in-One Printer reaches you quickly and safely. Our delivery network covers all major cities and emirates, providing a hassle-free shopping experience.
After Sales Support:
Customer satisfaction is paramount to us. We provide comprehensive after-sales support to address any concerns and ensure a seamless experience with your HP OfficeJet Pro 9123. Our team is ready to assist with any queries or concerns.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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