NEOTECH
Canon EOS R10 Mirrorless Camera and RF-S 18-150mm F3.5-6.3
Canon EOS R10 Mirrorless Camera and RF-S 18-150mm F3.5-6.3
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Description:
The Canon EOS R10 Mirrorless Camera paired with the RF-S 18-150mm F3.5-6.3 Lens is designed to deliver exceptional image quality and versatility for photographers and videographers of all levels. With its advanced features, wide focal range, and compact design, this camera kit ensures you capture stunning photos and videos in any setting.
Design and Functionality:
The Canon EOS R10 features a sleek and compact design, making it easy to carry and handle. Its advanced imaging technology and intuitive controls provide a seamless shooting experience, while the RF-S 18-150mm lens offers a versatile focal range suitable for various scenes, from wide-angle landscapes to detailed close-ups. The camera's multiple connectivity options ensure easy sharing and transferring of your creations.
Key Features:
- 24.2 Megapixel APS-C CMOS Sensor: Delivers high-resolution images with exceptional detail and clarity.
- DIGIC X Image Processor: Ensures fast performance, excellent image quality, and efficient power consumption.
- 4K Video Recording: Captures stunning 4K video at 30fps and Full HD at 120fps for slow-motion footage.
- Dual Pixel CMOS AF II: Provides fast and accurate autofocus, ensuring sharp images and smooth video tracking.
- RF-S 18-150mm F3.5-6.3 Lens: Versatile lens with a wide focal length range suitable for various shooting situations.
- Compact and Lightweight: Easy to carry and handle, perfect for on-the-go photography.
- Built-In Wi-Fi and Bluetooth: Enables seamless sharing and remote control via the Canon Camera Connect app.
- Vari-Angle Touchscreen LCD: Allows for easy framing and shooting from different angles.
- Electronic Viewfinder (EVF): Provides a clear and accurate view of your subject for precise composition.
- Creative Filters and Modes: Offers various shooting modes and creative filters to enhance your photography.
Product Quality and Performance:
The Canon EOS R10 is built to deliver high-quality images and reliable performance. Its 24.2MP sensor and DIGIC X processor ensure vibrant colors and sharp details, while the Dual Pixel CMOS AF II system provides fast and accurate autofocus. User testimonials highlight its impressive image quality, ease of use, and robust features, making it a popular choice for both beginners and experienced photographers.
Specifications:
- Sensor: 24.2 Megapixel APS-C CMOS
- Processor: DIGIC X
- Video Resolution: 4K at 30fps, Full HD at 120fps
- Autofocus: Dual Pixel CMOS AF II
- Lens: RF-S 18-150mm F3.5-6.3
- ISO Range: 100-32000 (expandable to 51200)
- Connectivity: Wi-Fi, Bluetooth
- Display: Vari-Angle 3.0-inch Touchscreen LCD
- Viewfinder: 2.36M-dot OLED EVF
- Dimensions: 122.5 x 87.8 x 83.4 mm
- Weight: 429 g (body only)
- Color: Black
Purpose of Use:
The Canon EOS R10 is perfect for a wide range of photography applications, including travel, portrait, landscape, and video recording. Its versatile lens and advanced features make it suitable for capturing high-quality images and videos in various settings.
How to Use:
To start using the Canon EOS R10, attach the RF-S 18-150mm lens to the camera body. Charge the battery and insert it into the camera, along with a compatible memory card. Turn on the camera and adjust the settings using the touchscreen LCD or EVF. Frame your shot using the viewfinder or LCD, and press the shutter button to capture your image. Use the built-in Wi-Fi and Bluetooth to transfer your photos and videos to your smartphone or computer for easy sharing.
Supported OS/Application/Industries:
The Canon EOS R10 is compatible with various operating systems, including Windows, macOS, and mobile devices via the Canon Camera Connect app. It is highly relevant in industries like photography, videography, media production, and social media, enhancing creativity and productivity through high-quality imaging and advanced features.
Benefits & Compatibility:
- High-Quality Imaging: 24.2MP sensor and DIGIC X processor for vibrant colors and sharp details.
- Versatile Shooting: RF-S 18-150mm lens for a wide range of photography situations.
- Easy Sharing: Built-in Wi-Fi and Bluetooth for seamless connectivity and remote control.
Warranty and FAQs:
The Canon EOS R10 comes with a one-year limited warranty covering any manufacturing defects. For common questions and troubleshooting tips, visit the NEO Digital product services page. Should any issues arise, our support team is ready to assist, and the RMA process will be initiated if necessary.
Delivery Services (UAE):
We offer prompt and reliable delivery services across the UAE, ensuring your Canon EOS R10 Mirrorless Camera with RF-S 18-150mm Lens reaches you quickly and safely. Our delivery network covers all major cities and emirates, providing a hassle-free shopping experience.
After Sales Support:
Customer satisfaction is paramount to us. We provide comprehensive after-sales support to address any concerns and ensure a seamless experience with your Canon EOS R10. Our team is ready to assist with any queries or concerns.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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