NEOTECH
Ring Indoor Cam (2nd Gen) - Compact Home Security Camera
Ring Indoor Cam (2nd Gen) - Compact Home Security Camera
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your home security with the Ring Indoor Cam (2nd Gen) in white. Featuring 1080p HD video, two-way talk, and motion detection. Perfect for indoor monitoring.
Overview:
The Ring Indoor Cam (2nd Gen) is a compact, high-performance security camera designed to keep your home safe. With its sleek design, 1080p HD video quality, and two-way talk, this camera delivers superior monitoring for any room in your house. Stay connected with real-time motion alerts and customizable detection zones to ensure full coverage of your home’s key areas.
Product Description:
The Ring Indoor Cam (2nd Gen) offers advanced features to give you peace of mind. With crystal-clear 1080p HD video and infrared night vision, you can monitor your home day or night. The two-way talk feature lets you communicate instantly, while the customizable motion detection zones ensure you're alerted only when necessary. Its compact design allows it to fit seamlessly into any room, making it perfect for living rooms, nurseries, and entryways. Enjoy easy setup with Wi-Fi connectivity and control everything through the Ring app.
Key Features:
- 1080p HD Video: Sharp and clear footage for enhanced home monitoring.
- Two-Way Talk: Communicate instantly with family members, pets, or potential intruders.
- Customizable Motion Detection: Set specific areas to monitor and receive alerts when motion is detected.
- Compact Design: Fits neatly into any room without taking up much space.
- Infrared Night Vision: Clear video even in low-light conditions.
- Wi-Fi Connectivity: Seamless wireless operation via your home Wi-Fi.
- Ring App: Control settings, view live video, and receive alerts from anywhere.
- Privacy Zones: Set privacy zones to block out sensitive areas from monitoring.
Product Quality and Performance:
The Ring Indoor Cam (2nd Gen) is built with high-quality materials to ensure reliable performance. With 140° field of view, infrared night vision, and 1080p HD resolution, this camera delivers exceptional image clarity and coverage. User testimonials praise its easy setup, intuitive controls, and dependable motion detection.
Specifications:
- Video Resolution: 1080p HD (1920 x 1080)
- Field of View: 140° horizontal, 78° vertical
- Connectivity: 2.4 GHz Wi-Fi
- Audio: Two-way talk with noise cancellation
- Night Vision: Infrared LEDs
- Power Source: Plug-in adapter
- Dimensions: 45.8mm x 45.8mm x 75mm
- Weight: 105 grams
- Color: White
- App Compatibility: Ring app (iOS, Android, Windows, macOS)
Purpose of Use:
The Ring Indoor Cam (2nd Gen) is designed for comprehensive indoor surveillance, ideal for home security, monitoring pets, and keeping an eye on family members. Its customizable motion detection and high-quality video make it a great choice for nurseries, living rooms, and entrances.
How to Use:
- Plug the camera into a power outlet using the included adapter.
- Download the Ring app on your smartphone or tablet.
- Follow the app instructions to connect the camera to your home Wi-Fi network.
- Customize settings like motion zones and alerts to suit your security needs.
Supported OS/Application/Industries:
- Supported OS: iOS, Android, Windows, macOS.
- Applications: Ideal for home security, pet monitoring, and small business surveillance.
- Industries: Residential, small business, and retail.
Benefits & Compatibility:
- Enhanced Security: Keep your home safe with real-time motion alerts and 1080p HD video.
- User-Friendly: Easy installation and seamless app integration for everyday use.
- Comprehensive Monitoring: Monitor your home 24/7 with night vision and two-way talk.
Warranty and FAQs:
The Ring Indoor Cam (2nd Gen) comes with a one-year limited warranty. For additional support or troubleshooting, visit the FAQ section on the Ring website or contact customer support for expert assistance.
Packaging/Weight/Dimension:
- Package Dimensions: 45.8mm x 45.8mm x 75mm.
- Weight: 105 grams.
- Packaging: Secure, eco-friendly packaging.
Shop Today & Receive Your Delivery Across the UAE!
Order the Ring Indoor Cam (2nd Gen) now for fast, reliable delivery across the UAE, including Dubai, Abu Dhabi, and Sharjah. Our delivery network ensures you receive your product promptly and securely. Shop today and protect your home with Ring.
Best Price Guarantee:
We guarantee the best price on the Ring Indoor Cam (2nd Gen) in the UAE. If you find a lower price elsewhere, we’ll match it! Enjoy unbeatable value, combining quality and affordability.
After Sales Support:
At NEOTECH, we are committed to offering outstanding after-sales support. Our dedicated team is here to assist with any setup or troubleshooting needs you may have.
Request for Customer Reviews and Testimonials:
Share your experience with the Ring Indoor Cam (2nd Gen)! We encourage all our customers to leave a review and help others choose the best security camera for their homes.
Stock Availability:
Most Ring Indoor Cam (2nd Gen) units are in stock and ready to ship. If your order includes larger quantities, availability may require 10-15 working days. Contact us to verify stock before placing your order.
Get in Touch:
For questions regarding pricing, availability, or setup, feel free to contact our expert team. We're here to help you find the perfect security solution for your home or business.
Disclaimer:
All content provided on this page is for informational purposes only and may be subject to change without notice. Product images are for illustration purposes and may not accurately represent the actual product. Prices and specifications may vary and are subject to change without prior notice. Please confirm all product details with a sales representative before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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