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NEOTECH

Fec PP-9745-3

Fec PP-9745-3

Regular price Dhs. 6,705.00 AED
Regular price Dhs. 6,750.00 AED Sale price Dhs. 6,705.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

FEC PP-9745-3: Robust All-In-One Panel PC

Overview:

The FEC PP-9745-3 is an all-in-one panel PC that brings exceptional durability and advanced functionality to demanding business environments such as retail, hospitality, and healthcare. Its high-performance features and robust construction make it ideal for areas requiring reliable, continuous operation.

Product Description:

Engineered for resilience and performance, the FEC PP-9745-3 features a high-quality aluminum frame and a powerful Intel® processor, ensuring it can handle high-volume tasks with ease. The 15-inch capacitive touch screen provides a responsive user interface, crucial for fast-paced work settings. With options for various mounting configurations, this panel PC is versatile enough to be integrated into any workspace.

Key Features:

  • Durable Construction: Aluminum frame provides increased durability and stability.
  • Powerful Intel® Processor: Delivers reliable performance for running complex applications.
  • Capacitive Touch Screen: Offers a responsive and intuitive interface for users.
  • Versatile Mounting Options: Can be adapted for desktop, wall, or kiosk setups.
  • Energy Efficient: Designed to minimize power consumption without sacrificing performance.

Product Quality and Performance:

The FEC PP-9745-3 is built to last, with a focus on sustainability and performance. Its energy-efficient design not only reduces operational costs but also supports a greener operation. The unit is tested rigorously to ensure it meets the high standards required for continuous business use.

Specifications:

  • Processor: Latest Intel® technology
  • Display: 15-inch full HD capacitive touch screen
  • Connectivity: Comprehensive connectivity options including USB, Ethernet, and Wi-Fi
  • Operating System: Compatible with Windows 10, enabling a wide range of business applications
  • Dimensions and Weight: Optimally designed for easy integration and mobility within any business setting

Purpose of Use:

The PP-9745-3 is perfect for businesses that need a powerful computing solution that can operate seamlessly under the stress of high-demand environments. Its reliability and ease of use make it particularly suitable for sectors where customer interaction and processing speed are key.

How to Use:

Install the PP-9745-3 by securing it in the desired location, connect it to your network, attach necessary peripherals, and configure the software according to your business needs. Maintenance involves regular updates and hardware checks to ensure peak performance.

Supported OS/Application/Industries:

With its Windows 10 compatibility, the PP-9745-3 supports a multitude of applications, making it suitable for retail, healthcare, and hospitality industries. Its robust design and versatile features are particularly advantageous for high-traffic areas.

Benefits & Compatibility:

  • Enhanced Operational Efficiency: Fast processing speeds and responsive touch functionality streamline operations.
  • Customizable Setup: Adaptable mounting options ensure it can fit into various operational layouts.
  • High Durability: Aluminum construction and rigorous testing guarantee a long operational lifespan.
  • Cost-Effective: Energy efficiency reduces overall operating costs while maintaining high performance.

Warranty and FAQs:

The FEC PP-9745-3 comes with a comprehensive warranty that covers defects in materials and workmanship. Detailed FAQs and support resources are available to assist with any operational queries or issues.

Delivery Services (UAE):

NEO Digital offers efficient delivery across the UAE, ensuring that businesses can quickly implement and start benefiting from the capabilities of the PP-9745-3.

After Sales Support:

Our dedicated support team provides ongoing assistance, from installation guidance to troubleshooting and maintenance tips, ensuring your business can leverage the full capabilities of the PP-9745-3.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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