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NEOTECH

Zebra MC2100 MC2180 Handheld Mobile Computer

Zebra MC2100 MC2180 Handheld Mobile Computer

Regular price Dhs. 1,830.00 AED
Regular price Dhs. 1,889.00 AED Sale price Dhs. 1,830.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Zebra MC2100 MC2180 Handheld Mobile Computer is designed for robust performance in retail, warehouse, and field environments. This device combines high-efficiency data capture capabilities with durable construction to withstand daily operational challenges, making it an ideal choice for businesses seeking to enhance productivity and streamline inventory processes.

Key Features

  • Comprehensive Data Capture: Supports both 1D and 2D barcode scanning to accommodate various data collection needs.
  • Wireless Connectivity: Equipped with Wi-Fi and Bluetooth capabilities, allowing for seamless data transfer and updates in real-time.
  • Rugged Design: Built to survive drops, bumps, and spills, ensuring reliability in tough environments.
  • User-Friendly Interface: Features a touch screen and physical keypad to facilitate ease of use across different operations.

Product Quality and Performance

  • High Durability: Tested to withstand multiple drops to concrete and exposure to dust and water, adhering to IP54 standards.
  • Long Battery Life: Designed for extended use with a powerful battery that supports full shifts without the need for recharging.

Specifications

  • Operating System: Runs on Microsoft Windows Embedded CE 6.0, providing a stable and familiar user interface.
  • Display: 2.8-inch color display with touch screen functionality for intuitive navigation and interaction.
  • Memory: Equipped with sufficient RAM and flash memory to handle applications and data storage efficiently.
  • Scanning Capabilities: Integrated laser scanner for 1D barcode scanning and optional 2D imager.

Purpose of Use

Ideal for businesses that require a reliable mobile device for inventory management, order picking, price verification, and asset tracking, particularly in retail and warehouse settings.

How to Use

  • Setup: Charge the device, install necessary applications, and configure network settings for Wi-Fi connectivity.
  • Operation: Use the handheld computer for scanning barcodes, updating inventory records, and performing other data collection tasks.

Supported OS/Application/Industries

  • System Compatibility: Compatible with applications designed for Windows CE.
  • Industry Suitability: Perfect for use in retail stores, warehouses, and on the field where data collection and mobility are crucial.

Benefits & Compatibility

  • Increased Operational Efficiency: Enhances productivity by providing reliable tools for data capture and communication.
  • Adaptability: Can be integrated into existing systems with minimal setup, supporting various operational needs.

Warranty and FAQs

  • Warranty: Comes with a manufacturer’s warranty that covers technical defects and performance issues.
  • FAQs: NEO Digital’s website features an extensive FAQ section to assist with setup, maintenance, and troubleshooting.

Delivery Services (UAE)

  • Prompt and Secure Delivery: NEO Digital ensures that the Zebra MC2100 MC2180 is delivered efficiently and safely across the UAE, enabling rapid deployment in business operations.

After Sales Support

  • Extensive Customer Support: Offers robust after-sales service, including technical support and advice on maximizing the use of the device.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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