NEO Digital
POSIFLEX HC-2021A
POSIFLEX HC-2021A
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The POSIFLEX HC-2021A offers top-tier performance and medical-grade reliability, designed for healthcare environments that demand precision and durability. Explore this innovative POS solution at NEOTECH today!
Overview:
The POSIFLEX HC-2021A is a state-of-the-art medical grade POS terminal that combines powerful computing capabilities with a durable, hygienic design. It's engineered to meet the specific requirements of healthcare environments, such as hospitals, clinics, and laboratories, where efficiency and cleanliness are paramount.
Product Description:
Featuring a 21.5-inch full HD touchscreen display, the POSIFLEX HC-2021A provides clear visuals and responsive touch functionality, ideal for accessing patient records or managing healthcare applications. The system is built with medical-grade materials that can withstand frequent cleaning and sanitization without degrading the hardware or touchscreen performance.
Key Features:
- Medical-Grade Touchscreen: 21.5-inch full HD display that offers excellent clarity and responsive touch for critical healthcare operations.
- High Performance: Equipped with a powerful processor to handle multiple applications simultaneously, ensuring smooth performance during critical tasks.
- Hygienic Design: Constructed with materials that resist bacteria and are easy to clean, supporting stringent hygiene standards in medical environments.
- Durable and Reliable: Designed to operate reliably in demanding healthcare settings, ensuring long-term durability and operational efficiency.
Product Quality and Performance:
The POSIFLEX HC-2021A is built to medical-grade standards, featuring components that ensure longevity and reliability. It is rigorously tested to withstand the harsh conditions of healthcare environments, including exposure to chemicals and continuous operation.
Specifications:
- Processor: Advanced processor capable of efficient multitasking.
- Display: 21.5-inch capacitive touchscreen with full HD resolution for sharp and clear images.
- Connectivity: Comprehensive connectivity options including USB, serial, Ethernet, and optional Wi-Fi to easily integrate with other medical systems.
- OS Compatibility: Supports various operating systems to allow for seamless integration with existing hospital or clinic software.
Purpose of Use:
The POSIFLEX HC-2021A is perfect for healthcare settings that require a robust and efficient system for managing patient information, scheduling, billing, and other medical applications that support patient care and facility management.
How to Use:
To deploy the POSIFLEX HC-2021A, install it at the point of care or administration area, connect to the healthcare facility’s network, attach necessary peripherals, and configure it with the required healthcare management software. The intuitive touchscreen interface allows healthcare staff to operate it efficiently with minimal training.
Supported OS/Application/Industries:
Optimized for applications such as Electronic Health Records (EHR), patient management systems, billing software, and more. Suitable for various healthcare settings, including hospitals, dental clinics, and laboratories.
Benefits & Compatibility:
- Enhanced Interaction: Provides healthcare staff with a user-friendly interface for more effective patient interactions.
- Supports Hygiene Practices: Easily sanitized surface helps maintain a sterile environment essential in medical settings.
- Reliability: Ensures dependable performance in critical healthcare operations.
Warranty and FAQs:
Includes a one-year warranty with options for extended coverage. Support is available through an extensive FAQ section and direct customer service to assist with any operational or technical issues.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to ensure the unit arrives in pristine condition, ready for medical use.
- Weight: Approximately 10 kg, providing a stable and robust setup.
- Dimensions: Thoughtfully designed to maximize space efficiency without compromising functionality.
Shop Today & Receive Your Delivery Across the UAE:
Order the POSIFLEX HC-2021A from NEOTECH and benefit from fast and reliable delivery services across the UAE. Enhance your healthcare operations with a top-of-the-line medical POS system!
Best Price Guarantee:
NEOTECH offers the POSIFLEX HC-2021A at competitive prices, with a price match guarantee to ensure you get the best value for your investment.
After Sales Support:
Dedicated after-sales support ensures that your healthcare facility can rely on the POSIFLEX HC-2021A for continuous, trouble-free operation.
Request for Customer Reviews and Testimonials:
We encourage feedback from our customers to help us continue improving our products and services. Please share your experiences with the POSIFLEX HC-2021A to aid in our ongoing product development.
Stock Availability:
Contact NEOTECH to verify the availability of the POSIFLEX HC-2021A before placing your order. We strive to maintain accurate stock levels and ensure timely delivery.
Get in Touch:
For more detailed information about the POSIFLEX HC-2021A or other inquiries, please contact our expert team. We are committed to providing comprehensive support and service.
Disclaimer:
All information about the POSIFLEX HC-2021A on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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