NEO Digital
POSIFLEX LM-2012E
POSIFLEX LM-2012E
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your point of sale with the POSIFLEX LM-2012E, a durable touch monitor designed to deliver reliability and user-friendly interaction in retail and hospitality environments. Explore its features at NEOTECH!
Overview:
The POSIFLEX LM-2012E is a touch monitor that offers robust performance and durability, making it an ideal choice for businesses seeking to enhance their point-of-sale systems. Designed to withstand the demands of high-traffic environments, this monitor integrates seamlessly with various POS systems, providing a reliable and efficient user interface.
Product Description:
Featuring a 12-inch touchscreen display, the POSIFLEX LM-2012E provides clear visibility and responsive touch capabilities, essential for fast-paced retail and hospitality settings. Its compact design makes it suitable for small counters and limited spaces, while its sturdy build ensures it can endure regular use.
Key Features:
- 12-inch Touchscreen Display: Offers crisp visuals and responsive touch interactions, optimizing user operations.
- Durable Build: Engineered to withstand the rigors of busy commercial environments.
- Compact Design: Ideal for setups with limited space, without compromising on screen size or functionality.
- Easy Integration: Compatible with various POS systems, facilitating a smooth addition to existing setups.
Product Quality and Performance:
The POSIFLEX LM-2012E is constructed with high-quality materials to ensure durability and sustained performance. Its touchscreen is designed for extensive use, capable of enduring the frequent interactions typical in retail and hospitality operations.
Specifications:
- Display: 12-inch LED backlight display with touch capabilities.
- Resolution: Offers a resolution conducive to sharp and clear imagery, enhancing user interaction.
- Connectivity: Includes necessary ports for easy integration with POS systems, including USB and VGA.
- Mounting Options: Supports versatile mounting solutions to accommodate various installation needs.
Purpose of Use:
Perfect for retail stores, cafes, restaurants, and any business that requires a reliable touch interface for their POS system. The LM-2012E enhances service efficiency and improves the customer transaction experience.
How to Use:
Install the POSIFLEX LM-2012E by connecting it to your POS system using the appropriate cables and mount it according to your counter or service area layout. Calibration and software setup are straightforward, ensuring quick deployment and ease of use.
Supported OS/Application/Industries:
This monitor is versatile enough to support various operating systems and applications, making it suitable for a wide range of industries that utilize POS systems, including retail, hospitality, and service sectors.
Benefits & Compatibility:
- Enhanced User Experience: Provides a responsive and intuitive interface for operators, which can lead to faster service and improved customer satisfaction.
- Space Efficiency: Its compact footprint allows for use in environments where counter space is at a premium.
- Durability: Built to last, even in high-traffic areas, ensuring a long-term investment.
Warranty and FAQs:
Comes with a standard one-year warranty, with extended support options available to maintain its functionality. FAQs and direct customer support are accessible for troubleshooting and operational guidance.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to prevent damage during transportation.
- Weight: Lightweight yet sturdy enough to ensure stability during use.
- Dimensions: Optimally sized for easy integration into various business environments.
Shop Today & Receive Your Delivery Across the UAE:
Order the POSIFLEX LM-2012E from NEOTECH and benefit from our reliable delivery services. Elevate your POS system with a touch monitor that promises durability and performance!
Best Price Guarantee:
NEOTECH offers the POSIFLEX LM-2012E at competitive prices, with a price match guarantee to ensure you get the best deal available.
After Sales Support:
Our commitment to customer satisfaction includes offering excellent after-sales support to assist with any setup, maintenance, or technical issues, ensuring your POS system continues to operate efficiently.
Request for Customer Reviews and Testimonials:
We encourage you to share your experiences with the POSIFLEX LM-2012E to help us continue to improve our products and services. Your feedback is invaluable in shaping our offerings and customer service.
Stock Availability:
Please contact us to check the availability of the POSIFLEX LM-2012E before placing your order. We strive to maintain accurate stock levels and ensure timely delivery.
Get in Touch:
For more information about the POSIFLEX LM-2012E or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and service.
Disclaimer:
All information about the POSIFLEX LM-2012E on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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