NEO Digital
ACEASIA PPC-315 EHL
ACEASIA PPC-315 EHL
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your operational capabilities with the ACEASIA PPC-315 EHL Panel PC. Designed to withstand harsh industrial conditions, this durable Panel PC ensures reliable performance with its advanced Intel Atom technology and robust build. Ideal for automation and control systems."
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Overview
The ACEASIA PPC-315 EHL is engineered to thrive in the toughest industrial settings. Featuring a rugged design and powerful processing capabilities, this Panel PC is built to handle demanding applications, ensuring continuous operation and reliability in environments such as manufacturing, logistics, and outdoor installations.
Product Description
The ACEASIA PPC-315 EHL boasts a high-performance Intel Atom processor, coupled with a fanless cooling system to enhance reliability and reduce maintenance needs. Its 15-inch touchscreen provides intuitive control and clear visibility, even in challenging conditions. The PPC-315 EHL's solid-state drive offers quick access to data and superior durability against physical shocks, making it a cornerstone for any industrial application.
Key Features
- Intel Atom Processor: Delivers efficient performance for industrial software applications.
- Fanless Design: Reduces mechanical failures and maintenance requirements, enhancing longevity.
- Solid-State Drive: Ensures faster system boot-up and data retrieval, with increased resistance to vibration and impact.
- 15-Inch Touchscreen: Offers a responsive, user-friendly interface, suitable for glove use.
- IP65-rated Front Panel: Provides protection against dust and water ingress, ensuring suitability for various industrial environments.
Product Quality and Performance
The ACEASIA PPC-315 EHL is constructed with industrial-grade components to withstand extreme temperatures, vibrations, and shocks. Its performance is rigorously tested to meet the high standards required for industrial applications, guaranteeing reliability and durability.
Specifications
- Processor: Intel Atom x5-E3930 Dual-Core
- Memory: Options available up to 8 GB RAM
- Storage: Options available up to 256 GB SSD
- Display: 15-inch LED backlight touchscreen with 1024x768 resolution
- Operating System: Supports Windows 10 IoT Enterprise, Linux
- I/O Ports: Multiple USB, COM ports, Ethernet, and optional WiFi/Bluetooth connectivity
- Physical Dimensions: Compact and robust for easy integration into industrial setups
Purpose of Use
The PPC-315 EHL is tailored for use in areas requiring durable and reliable computing solutions such as process control, machine automation, and environmental monitoring. Its capabilities make it particularly valuable in sectors like manufacturing, agriculture, and energy management.
How to Use
Easily install the PPC-315 EHL using its VESA-compatible mounts, connect it to your network and peripherals via its extensive I/O ports, and start leveraging its capabilities using either touch or connected input devices. Routine maintenance checks are simplified due to its fanless design and solid construction.
Supported Industries
This Panel PC is ideally suited for industries requiring robust machinery that can withstand harsh operational conditions. It’s especially useful in manufacturing plants, agricultural operations, and energy facilities where precision and uptime are critical.
Benefits & Compatibility
- Reliable Operation: Ensures continuous functionality with minimal downtime.
- Easy Integration: Fits seamlessly into existing systems with its versatile mounting and connectivity options.
- Enhanced Usability: Provides a straightforward user interface, accessible even in harsh conditions or when wearing gloves.
Warranty and FAQs
Includes a standard manufacturer warranty that covers defects in materials and craftsmanship. FAQs and support documentation are available to help troubleshoot common issues and optimize usage.
Packaging/Weight/Dimension
- Package Contents: ACEASIA PPC-315 EHL Panel PC, power adapter, user manual, mounting kit.
- Weight: Designed for stability and ease of installation.
- Dimensions: Space-efficient design suitable for tight industrial spaces.
Shop Today & Receive Your Delivery Fast!
Order the ACEASIA PPC-315 EHL today and benefit from rapid delivery, ensuring minimal disruption to your business operations.
Best Price Guarantee
We offer the ACEASIA PPC-315 EHL at competitive prices, ensuring you get the best value for your investment in industrial computing technology.
After Sales Support
Our dedicated support team is available to assist with any technical issues or inquiries, ensuring you maximize the use of your ACEASIA PPC-315 EHL.
Request for Customer Reviews and Testimonials
We value your feedback and encourage you to share your experiences with the ACEASIA PPC-315 EHL to help us continuously improve and assist others in making informed decisions.
Stock Availability
Please contact us to confirm the availability of the ACEASIA PPC-315 EHL before placing your order, as inventory levels can fluctuate based on demand.
Get in Touch
For more information about the ACEASIA PPC-315 EHL or other inquiries, please contact our customer service team. We are here to provide detailed product insights and assist with your needs.
Disclaimer
All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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