NEOTECH
ACER PREDATOR HELIOS NEO 18 PHN18-71-98U1 14th Gen i9-14900HX
ACER PREDATOR HELIOS NEO 18 PHN18-71-98U1 14th Gen i9-14900HX
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unleash peak gaming performance with the ACER Predator Helios Neo 18, featuring the powerful 14th Gen Intel i9-14900HX. Designed for hardcore gamers. Discover it at NEOTECH.
Overview
The ACER Predator Helios Neo 18 PHN18-71-98U1 is a powerhouse gaming laptop designed to offer unmatched performance for the most demanding gamers. Featuring the advanced 14th Gen Intel i9-14900HX processor and a massive 18-inch display, this laptop is built to deliver an exceptional gaming experience.
Product Description
The ACER Predator Helios Neo 18 is equipped with the latest technological advancements to meet the needs of elite gamers. It boasts a 14th Gen Intel i9-14900HX processor, coupled with an NVIDIA GeForce RTX 4080 Laptop GPU, providing top-tier graphics and ultra-responsive gameplay. The expansive 18-inch QHD+ (2560x1600) display with a 165Hz refresh rate offers stunning visuals and ample screen real estate, making every detail pop in your favorite games. With 32GB of RAM and a 1TB SSD, this laptop handles extensive multitasking and large game files effortlessly. Key features include customizable RGB lighting, advanced cooling systems, and THX Spatial Audio for immersive sound quality.
Key Features
- 14th Gen Intel Core i9-14900HX Processor: Delivers powerhouse performance for gaming and multitasking.
- NVIDIA GeForce RTX 4080 Laptop GPU: Top-of-the-line graphics performance for the most visually demanding games.
- 18-inch QHD+ Display: Large screen with high resolution and a 165Hz refresh rate for superior visual clarity.
- 32GB RAM & 1TB SSD: Ample memory and storage for smooth operation and quick load times.
- Advanced Cooling: Includes 5th Gen AeroBlade™ 3D fan technology to maintain optimal temperatures.
- Customizable RGB Keyboard: Per-key RGB customization to enhance your gaming ambiance.
- THX Spatial Audio: Provides a 360-degree sound experience, enhancing positional accuracy in games.
Product Quality and Performance
The ACER Predator Helios Neo 18 is crafted with premium materials for durability and designed with attention to detail to ensure it withstands long gaming sessions. Its performance components are optimized for speed and efficiency, providing a smooth, lag-free gaming experience even under the most intense gaming conditions.
Specifications
- Processor: 14th Gen Intel Core i9-14900HX
- Graphics: NVIDIA GeForce RTX 4080 Laptop GPU
- Display: 18-inch QHD+ (2560x1600), 165Hz
- Memory: 32GB DDR5 RAM
- Storage: 1TB NVMe SSD
- Operating System: Windows 11 Home
- Battery Life: Up to 6 hours
- Weight: 7.5 lbs (3.4 kg)
- Dimensions: 15.9 x 11.8 x 1.2 inches
Purpose of Use
Ideal for professional gamers, streamers, and content creators who demand the best in gaming technology. It's also suited for those who enjoy immersive multimedia experiences, video editing, and graphic design.
How to Use
Optimize the ACER Predator Helios Neo 18 for gaming by adjusting the RGB keyboard lighting and cooling system settings through the PredatorSense™ software. Take full advantage of the high-refresh-rate screen by adjusting your game settings to ensure the smoothest gameplay possible.
Supported OS/Application/Industries
This laptop is perfect for high-end gaming, content creation, and any professional application requiring robust computational power. It supports a wide range of software, from advanced gaming platforms to creative design tools.
Benefits & Compatibility
The ACER Predator Helios Neo 18 offers cutting-edge performance, making it a formidable choice for anyone looking to push the limits of their gaming hardware. It features multiple ports, including HDMI 2.1, USB-C, and Thunderbolt 4, offering extensive connectivity options for peripherals and external displays.
Warranty and FAQs
Includes a standard 1-year warranty. For extended warranty options and more detailed support, visit the NEOTECH website or contact our customer service.
Packaging/Weight/Dimension
Packaged to ensure maximum protection during shipping, including the laptop, power adapter, and all necessary cables. Weight: 7.5 lbs. Dimensions: 15.9 x 11.8 x 1.2 inches.
Shop Today & Receive Your Delivery Across the UAE!
Order your ACER Predator Helios Neo 18 from NEOTECH and take advantage of our reliable delivery services across the UAE. Experience gaming like never before!
Best Price Guarantee
NEOTECH offers the ACER Predator Helios Neo 18 at the best prices. If you find a lower price elsewhere, we will match it to ensure you get the best deal.
After Sales Support
Our dedicated team at NEOTECH is committed to providing exceptional after-sales support. Contact us for any assistance related to the ACER Predator Helios Neo 18, and we will ensure your complete satisfaction.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the ACER Predator Helios Neo 18. Your feedback is crucial for improving our products and services and assisting other customers in making informed decisions.
Stock Availability
Please check with NEOTECH for the current availability of the ACER Predator Helios Neo 18 before placing your order to ensure timely delivery.
Get in Touch
For more information about the ACER Predator Helios Neo 18 or other inquiries, please contact NEOTECH. Our expert team is ready to help you select the perfect gaming laptop to meet your needs.
Disclaimer
All information regarding the ACER Predator Helios Neo 18 is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Verify all product details, including specifications and prices, with NEOTECH before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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