NEOTECH
ACER ED320Q XBMIIPX Curved Gaming Monitor - 31.5" FHD
ACER ED320Q XBMIIPX Curved Gaming Monitor - 31.5" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Dive into a fuller, more immersive gaming experience with the ACER ED320Q XBMIIPX 31.5" curved gaming monitor. High definition, smooth performance. Get yours at NEOTECH.
Overview
The ACER ED320Q XBMIIPX is a 31.5-inch curved gaming monitor that enhances your gaming sessions with its immersive visual environment. Designed for gamers who seek an expansive viewing area and crystal-clear visuals, this monitor combines a Full HD resolution with a high refresh rate to deliver exceptionally smooth and detailed gameplay.
Product Description
This ACER ED320Q curved gaming monitor features a 31.5-inch display with a 1920 x 1080 Full HD resolution, providing wide, detailed views with vibrant colors. The 1500R curvature pulls you into the action, offering a wide field of view and an immersive experience. With a 165Hz refresh rate and 1ms response time, the monitor delivers ultra-smooth performance, reducing motion blur and enhancing reaction times in fast-paced games. It also supports AMD FreeSync technology, ensuring seamless synchronization between the monitor’s refresh rate and your GPU to eliminate tearing and stuttering.
Key Features
- 31.5-inch FHD Display: Large curved screen for a fully immersive gaming experience.
- 1920 x 1080 Resolution: Delivers crisp, clear visuals with vibrant colors.
- 165Hz Refresh Rate: Ultra-smooth gameplay, ideal for competitive gaming.
- 1ms Response Time: Minimizes motion blur, enhancing visual clarity and responsiveness.
- AMD FreeSync Technology: Synchronizes the display's refresh rate with the GPU to reduce tearing and stuttering.
- Wide Viewing Angles: Offers consistent colors and clarity from multiple viewing positions.
Product Quality and Performance
The ACER ED320Q XBMIIPX is built with high-quality materials and technology to withstand long gaming sessions and provide lasting durability. The monitor’s performance is tuned for gaming, with features designed to enhance visual clarity and fluidity, making it a top choice for both casual and competitive gamers.
Specifications
- Display: 31.5-inch Curved LED
- Resolution: Full HD (1920 x 1080)
- Refresh Rate: 165Hz
- Response Time: 1ms
- Curvature: 1500R
- Technology: AMD FreeSync
- Connectivity: HDMI, DisplayPort
- Dimensions: 28.0 x 20.7 x 7.6 inches
- Weight: 12.3 lbs
Purpose of Use
The ACER ED320Q XBMIIPX is perfect for gamers who want a large, immersive display that enhances the gaming experience with superb visuals and ultra-smooth performance. It's also great for general multimedia use, from watching movies to creating content.
How to Use
To get the most out of the ACER ED320Q, connect it via DisplayPort to take full advantage of the 165Hz refresh rate. Adjust the ergonomic stand to find the perfect viewing angle for comfort during long gaming sessions.
Supported Applications
Ideal for all types of gaming, especially fast-paced games where high refresh rates provide a competitive edge. It's also suitable for graphic design and video editing, thanks to its wide color gamut and sharp visuals.
Benefits & Compatibility
The curved design offers a more immersive viewing experience, making it easier to see all parts of the screen without straining your eyes. Compatible with PCs and consoles that support HDMI or DisplayPort connections.
Warranty and FAQs
Includes a standard 1-year warranty for peace of mind. Extended warranty options are available. For support and FAQs, visit the NEOTECH website or contact our customer service.
Packaging/Weight/Dimension
Packaged securely to ensure it arrives in perfect condition. Weight: 12.3 lbs. Dimensions: 28.0 x 20.7 x 7.6 inches.
Shop Today & Receive Your Delivery Across the UAE!
Order your ACER ED320Q from NEOTECH and enjoy quick, reliable delivery across the UAE. Experience the difference in your gaming and viewing today.
Best Price Guarantee
Find the ACER ED320Q for less elsewhere? NEOTECH will match the price to ensure you get the best possible deal.
After Sales Support
Our dedicated support team at NEOTECH is ready to assist you with any queries or issues related to your new ACER ED320Q gaming monitor. We're committed to ensuring your complete satisfaction.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experience with the ACER ED320Q to help us improve our products and assist other customers in making informed decisions.
Stock Availability
Check with NEOTECH for current availability of the ACER ED320Q XBMIIPX to ensure timely delivery.
Get in Touch
For more details about the ACER ED320Q or any other inquiries, please contact NEOTECH. Our expert team is ready to help you find the perfect monitor for your gaming setup.
Disclaimer
All information regarding the ACER ED320Q XBMIIPX is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Verify all product details, including specifications and prices, with NEOTECH before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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