NEOTECH
Citizen Thermal Receipt Printer CT-S801
Citizen Thermal Receipt Printer CT-S801
Couldn't load pickup availability
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Citizen Thermal Receipt Printer CT-S801 stands at the forefront of receipt printing technology, offering unparalleled speed and efficiency for point-of-sale systems. With its innovative design and powerful functionality, this printer is tailored to meet the needs of fast-paced retail and hospitality environments, ensuring that customer transactions are handled swiftly and smoothly.
Key Features
- Top Printing Speed: Industry-leading print speed of 300 mm/sec, dramatically reducing transaction times.
- Intuitive LCD Display: Equipped with a full-color LCD display for easy setup and operation.
- Versatile Interface Options: Includes USB, Serial, Ethernet, and optional Wi-Fi connectivity.
- Front-Exit Printing: Prevents damage from moisture or foreign objects, ideal for hospitality settings.
- Long-Lasting Cutter: Auto-cutter rated for up to 2 million cuts, minimizing maintenance needs.
Product Quality and Performance
The CT-S801 excels in operational excellence and durability:
- High-Quality Prints: Delivers sharp, clear receipts that enhance customer satisfaction.
- Reliability: Built to perform in the most demanding environments without faltering.
- Energy Efficiency: Meets Energy Star standards, reducing energy consumption and costs.
Specifications
- Dimensions: 145mm x 192mm x 148mm
- Weight: 2.3 kg
- Printing Method: Direct Thermal
- Print Speed: Up to 300 mm/s
- Resolution: 203 dpi
- Interface Options: USB, Serial, Ethernet, optional Wi-Fi
Purpose of Use
Ideal for:
- Retail Chains: Maximizes efficiency at checkout with fast, reliable printing.
- Busy Restaurants and Cafes: Keeps the service running smoothly with quick receipt outputs.
- Entertainment Venues: Efficient ticketing and sales receipts at high volume events.
How to Use
- Installation: Straightforward instructions for integrating into your POS system.
- Daily Operations: User-friendly interface with minimal training required.
- Maintenance: Easy maintenance tips for long-term reliability and performance.
Supported OS/Applications/Industries
- Operating Systems: Compatible with Windows, Linux, and OPOS systems.
- Applications: Perfect for any point-of-sale application needing fast, effective receipt printing.
- Industries: Suitable for retail, hospitality, and entertainment sectors.
Benefits & Compatibility
- Speed and Efficiency: Increases checkout speed, enhancing overall customer experience.
- Robust Design: Engineered for high traffic use with minimal downtime.
- Flexibility: Adaptable to various POS setups with multiple connectivity options.
Warranty and FAQs
- Warranty: Includes a comprehensive one-year manufacturer's warranty with extended options available.
- FAQs: Provides extensive online resources for troubleshooting and operational guidance.
Delivery Services (UAE)
- Comprehensive Coverage: Fast, dependable delivery service across all UAE regions, ensuring timely setup and deployment.
After Sales Support
- Commitment to Excellence: Our team is dedicated to providing superior after-sales support to maximize your printer's performance and longevity.
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.