NEOTECH
DASCOM DP-330/L
DASCOM DP-330/L
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The DASCOM DP-330/L is engineered for medium to large-scale business operations, providing high-speed, high-quality printing solutions that cater to the demanding needs of dynamic business environments. This printer combines robust functionality with advanced technology to deliver exceptional results, making it an indispensable tool for businesses looking to enhance their productivity and document handling efficiency.
Key Features
- High-Speed Printing: Delivers up to 40 pages per minute, reducing wait times and increasing office productivity.
- Superior Print Quality: Offers resolutions up to 2400 x 1200 dpi for crisp, professional documents.
- Large Capacity Handling: Features a 500-sheet input tray and optional additional trays to handle large print jobs easily.
- Eco-Friendly Design: Utilizes recycled materials and energy-efficient technology to minimize environmental impact.
- Versatile Connectivity: Supports Ethernet, USB, and Wi-Fi connections, providing flexible integration into any office network.
Product Quality and Performance
The DP-330/L is built to last and withstand the rigors of heavy usage in busy office settings. It has passed extensive durability and performance testing, ensuring it meets the high standards expected in modern workplaces. Customer feedback often praises its reliability and the consistently high quality of output, reinforcing its role as a trusted office companion.
Specifications
- Dimensions: 16" x 14" x 12"
- Weight: 23 pounds
- Printing Technology: Laser
- Maximum Print Speed: 40 ppm
- Monthly Duty Cycle: Up to 80,000 pages
- Paper Input Capacity: 500 sheets, expandable up to 1,500 sheets
- Energy Efficiency: Compliant with latest energy standards for maximum efficiency
Purpose of Use
Designed for industries such as finance, healthcare, and education, the DP-330/L excels in settings that require fast, reliable document processing. Its advanced features and efficient output make it particularly useful for handling everything from simple text documents to complex reports with graphics.
How to Use
Optimize your use of the DASCOM DP-330/L with the following tips:
- Setup: Utilize the detailed setup guide for a quick and easy start.
- Daily Operations: Take advantage of the intuitive interface for effortless print management.
- Maintenance: Regular maintenance tips are included to ensure lasting performance.
- Troubleshooting: Access effective troubleshooting solutions to quickly resolve any issues.
Supported OS/Application/Industries
The DP-330/L is compatible with a range of operating systems, including Windows, macOS, and Linux, ensuring it fits seamlessly into varied IT infrastructures. It is especially beneficial in sectors that prioritize document confidentiality and integrity, such as legal and governmental offices.
Benefits & Compatibility
- Increased Productivity: High-speed printing capabilities streamline office workflows.
- Broad Compatibility: Easily integrates with various systems and software, enhancing user experience.
- Cost-Effective: Efficient operation and high-yield consumables reduce overall running costs.
Warranty and FAQs
The DP-330/L comes with a comprehensive one-year warranty, offering peace of mind and support when needed. Our FAQ section provides quick answers to common questions, helping you get the most out of your printer without delays.
Delivery Services (UAE)
NEO Digital ensures swift and secure delivery of the DASCOM DP-330/L across the UAE, catering to the logistical needs of all customers efficiently and reliably.
After Sales Support
Our commitment to after-sales support means you always have access to assistance and advice, ensuring your DP-330/L continues to meet your business needs effectively.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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