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NEOTECH

DASCOM DC-5100

DASCOM DC-5100

Regular price Dhs. 10,578.00 AED
Regular price Dhs. 10,630.00 AED Sale price Dhs. 10,578.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The DASCOM DC-5100 stands out as a powerhouse in high-volume printing, designed specifically for large-scale corporate environments. This robust printer delivers exceptional speed, unparalleled print quality, and remarkable durability, making it a top choice for businesses that require reliable, high-performance printing solutions. With its advanced technology and eco-conscious design, the DC-5100 not only meets but exceeds modern corporate printing demands.

Key Features

  • Superior Print Speed: Exceptional capabilities with speeds up to 60 pages per minute.
  • High-Definition Printing: Offers up to 2400 x 2400 dpi resolution for outstanding print clarity.
  • Large Capacity: Comes with a standard 500-sheet tray, expandable to 2,000 sheets.
  • Eco-Friendly Materials: Built from sustainable resources, promoting environmentally responsible printing.
  • Smart Connectivity: Equipped with Ethernet, Wi-Fi, and mobile connectivity options for versatile printing solutions.

Product Quality and Performance

The DASCOM DC-5100 is renowned for its robust construction and reliability, ensuring continuous operation even in the most demanding environments. It has been rigorously tested against industry standards to guarantee durability and efficiency. Positive feedback from users highlights its consistent performance and the high quality of its output, further solidifying its reputation as a superior printer for professional settings.

Specifications

  • Dimensions: 18.9" x 15.4" x 13.9"
  • Weight: 29.8 pounds
  • Technology: Dual Laser
  • Print Speed: Up to 60 ppm
  • Duty Cycle: Up to 200,000 pages per month
  • Paper Input Capacity: 500 sheets standard, up to 2,000 with expansions
  • Energy Efficiency: Optimized for low power consumption during peak and off-peak hours

Purpose of Use

Targeted at enterprises and large organizations, the DC-5100 is perfect for handling high-demand printing tasks such as reports, presentations, and marketing materials. Its advanced features support a wide range of corporate needs, making it indispensable in industries like finance, insurance, and logistics.

How to Use

Get the best out of your DASCOM DC-5100 with these guidelines:

  1. Setup: Follow our comprehensive setup instructions to get started quickly.
  2. Operation: Utilize the advanced settings for optimal print management.
  3. Maintenance: Adhere to our recommended maintenance practices to extend the lifespan of your printer.
  4. Troubleshooting: Consult our detailed troubleshooting guide to resolve issues efficiently.

Supported OS/Application/Industries

The DASCOM DC-5100 is compatible with various operating systems, including Windows, macOS, and Linux, ensuring seamless integration into any IT environment. It is particularly valuable in sectors requiring extensive documentation like legal, educational, and governmental organizations.

Benefits & Compatibility

  • Efficiency: Drastically reduces printing time and increases office productivity.
  • Compatibility: Flexible integration with existing networks and software systems.
  • Cost Effectiveness: High-yield toners and efficient operation reduce long-term operational costs.

Warranty and FAQs

The DASCOM DC-5100 comes with a comprehensive one-year warranty, covering all necessary repairs and support. Our FAQ section provides immediate answers to your most pressing questions, helping you to maintain optimal performance.

Delivery Services (UAE)

NEO Digital ensures reliable delivery services throughout the UAE, with a focus on efficiency and security. We cover all major urban and rural areas, guaranteeing that your DASCOM DC-5100 arrives swiftly and safely.

After Sales Support

At NEO Digital, we pride ourselves on exceptional after-sales support, providing you with all the assistance you need to ensure satisfaction with your DASCOM DC-5100. Our dedicated team is always available to help you maximize the benefits of your new printer.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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