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NEO Digital

SII LTP01 series

SII LTP01 series

Regular price Dhs. 27.00 AED
Regular price Dhs. 33.00 AED Sale price Dhs. 27.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The SII LTP01 series consists of compact thermal printers engineered for precision and reliability in applications where space and efficiency are critical. These printers are particularly well-suited for integration into medical devices, retail kiosks, and portable instruments that require high-quality printing capabilities within a compact footprint.

Key Features

  • Compact Size: Extremely small dimensions make these printers ideal for integration into tight spaces in various devices.
  • High-Resolution Printing: Delivers high-quality prints with excellent clarity, suitable for detailed receipts, labels, and data recording.
  • Low Power Consumption: Designed to operate efficiently with minimal power, perfect for battery-operated devices.
  • Easy Integration: Features straightforward interfacing options, facilitating easy incorporation into existing systems.
  • Durability: Constructed to withstand the demands of continuous operation in various environments.

Product Quality and Performance

The LTP01 series is renowned for its reliability and precise printing capabilities. Built to maintain performance over long periods, these printers are capable of handling high print volumes while ensuring consistent output quality, which is vital in sectors like healthcare and retail.

Specifications

  • Dimensions: Varies by model, typically around 50 mm x 50 mm x 25 mm
  • Print Method: Direct thermal
  • Resolution: 203 dpi or higher, depending on the model
  • Maximum Print Width: Up to 48 mm
  • Interface Options: Serial, USB, or custom upon request

Purpose of Use

The SII LTP01 series is designed for manufacturers and developers who need to incorporate printing capabilities into their products without compromising on space or power efficiency. It's particularly effective in portable medical devices for patient records, retail kiosks for quick receipts, and portable measurement equipment.

How to Use

To maximize the effectiveness of the SII LTP01 series printers:

  1. Installation: Integrate the printer into your device or system using the provided technical documentation. Connect via the appropriate interface.
  2. Operation: Configure the printer settings according to your application's requirements. Load the thermal paper and begin printing.
  3. Maintenance: Maintain the printer by regularly cleaning the print head and ensuring the firmware is up-to-date.
  4. Troubleshooting: Refer to the troubleshooting guide provided by SII for common issues. Contact NEO Digital’s support for additional assistance.

Supported OS/Application/Industries

These printers are designed to be OS-independent, primarily controlled by commands sent from the host device. This makes them incredibly versatile for various industries including healthcare, retail, and any application requiring embedded printing solutions.

Benefits & Compatibility

  • Space Efficiency: Their compact size allows for installation in devices where space is a premium.
  • Energy Efficiency: Low power consumption makes them ideal for battery-driven applications.
  • High-Quality Outputs: Ensures that all prints meet the necessary standards for clarity and detail, which is crucial for medical and retail environments.

Warranty and FAQs

The LTP01 series comes with a standard one-year warranty, covering manufacturing defects and providing support for troubleshooting and repairs. NEO Digital's FAQ section offers quick answers to common operational questions, helping users to effectively manage their devices.

Delivery Services (UAE)

NEO Digital provides fast and secure delivery across the UAE, ensuring that your products arrive safely and are ready to integrate into your systems.

After Sales Support

Our expert support team is available to assist with any technical queries related to installation, configuration, or operation, ensuring seamless integration and maintenance of your SII LTP01 series printers.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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