NEOTECH
Honeywell HH490 Handheld 2D Area-Imaging Scanner
Honeywell HH490 Handheld 2D Area-Imaging Scanner
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Honeywell HH490 is a high-performance handheld 2D area-imaging scanner that offers robust data capture capabilities. Designed to enhance productivity across a variety of industries, including retail, logistics, and healthcare, this scanner is ideal for businesses that require fast, reliable scanning of barcodes, including QR codes and other 2D symbols.
Key Features
- Advanced Imaging Technology: Utilizes state-of-the-art imaging technology to capture data from 1D and 2D barcodes from paper labels as well as digital screens.
- Highly Versatile: Effectively scans even poor quality or damaged barcodes, enhancing workflow and reducing downtime.
- Ergonomic Design: Features a comfortable, ergonomic design that minimizes strain during extended use, suitable for intensive scanning environments.
- Durable Construction: Built to withstand drops from up to 1.5 meters, making it suitable for demanding environments.
- Multi-Interface Compatibility: Supports a range of interfaces including USB, serial, and keyboard wedge, ensuring seamless integration with existing systems.
Product Quality and Performance
The Honeywell HH490 is engineered for durability and performance, offering reliable scanning in fast-paced settings. It is equipped with advanced decoding algorithms and a custom sensor that enable swift and accurate data capture, making it a top choice for applications requiring intensive barcode scanning.
Specifications
- Dimensions: 173 mm x 71 mm x 104 mm
- Weight: Approximately 160 grams
- Scan Pattern: Area Image (1280 x 800 pixel array)
- Decode Capability: Reads standard 1D, PDF, 2D, and other symbologies
- Drop Tolerance: Survives 1.5 m (5 ft) drops to concrete
- Connectivity Options: USB, RS232, Keyboard Wedge
Purpose of Use
The Honeywell HH490 scanner is especially beneficial in sectors like retail, where it can facilitate point-of-sale transactions and inventory management; in logistics, for tracking and managing shipments; and in healthcare, for patient tracking and medication management. Its ability to quickly and accurately scan various barcode types supports critical daily operations.
How to Use
To get the most out of your Honeywell HH490 scanner:
- Installation: Connect the scanner to your system using the desired interface (USB, serial, or keyboard wedge). Install any necessary drivers or software.
- Operation: Simply point the scanner at the barcode and press the trigger. The device will provide feedback via an audible beep and a visual indicator once the scan is successful.
- Maintenance: Keep the scanner lens clean and free of obstructions. Regularly check for software updates to ensure optimal performance.
- Troubleshooting: Refer to the user manual for solutions to common issues or contact NEO Digital’s support for further assistance.
Supported OS/Application/Industries
This scanner is versatile and can be integrated into multiple operating systems and applications, making it suitable for a wide range of business environments. It’s particularly effective in retail, logistics, and healthcare, where fast and accurate barcode scanning is crucial.
Benefits & Compatibility
- Efficient and Accurate Scanning: Reduces errors and increases throughput, essential for inventory and data management.
- Durability: Ensures long-term use with minimal maintenance, even in tough environments.
- Ease of Integration: Multi-interface compatibility allows for easy setup with existing systems.
Warranty and FAQs
The Honeywell HH490 comes with a standard manufacturer's warranty, which typically covers defects in materials and workmanship for one year. NEO Digital's FAQ section provides additional support for setup, usage tips, and troubleshooting advice.
Delivery Services (UAE)
NEO Digital offers fast and secure delivery across the UAE, ensuring that your scanner is delivered promptly and ready for immediate use.
After Sales Support
Our dedicated support team provides comprehensive assistance for any setup, integration, or usage queries, ensuring you can fully leverage the capabilities of your Honeywell HH490 scanner.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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