NEOTECH
Honeywell Youjie HH360, 1D, multi-IF, kit (USB), black
Honeywell Youjie HH360, 1D, multi-IF, kit (USB), black
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Honeywell Youjie HH360 is a high-performance handheld 1D barcode scanner that offers exceptional scanning capabilities across a wide range of environments, including retail, healthcare, and light industrial settings. Designed for durability and ease of use, this scanner is ideal for businesses seeking a cost-effective solution to improve their operational workflows.
Key Features
- High-Speed Scanning: Delivers quick and accurate readings of all standard 1D barcodes, enhancing transaction speeds and reducing wait times.
- Durable Design: Constructed to withstand drops from up to 1.5 meters, making it suitable for high-traffic environments.
- Ergonomic and Comfortable: Features an ergonomic handle and lightweight design, minimizing user fatigue during long shifts.
- Plug and Play: Includes a USB kit for easy integration with existing systems, ensuring straightforward setup and immediate use.
- Versatile Connectivity: Multi-interface compatibility allows seamless connection via USB, making it a flexible choice for various business applications.
Product Quality and Performance
The Honeywell Youjie HH360 is built to offer robust performance in demanding settings. Its ability to quickly and efficiently scan 1D barcodes helps maintain high productivity levels, making it a reliable tool for inventory tracking, point-of-sale transactions, and administrative tasks in healthcare.
Specifications
- Dimensions: 98 mm x 126 mm x 155 mm
- Weight: 133 g
- Scan Pattern: Linear
- Decode Capability: Reads all standard 1D barcodes, including GS1 DataBar formats
- Drop Tolerance: Withstands multiple 1.5 m drops to concrete
- Connectivity: USB (included in the kit), optional RS232, Keyboard Wedge
Purpose of Use
The Youjie HH360 is particularly effective in retail settings for checkout applications, in healthcare facilities for patient management, and in warehouses for inventory control. Its robust scanning capabilities ensure reliable performance, even with poor quality or damaged barcodes.
How to Use
To effectively use the Honeywell Youjie HH360:
- Installation: Connect the scanner to your system via the USB interface. No additional drivers are usually required, as it supports plug-and-play functionality.
- Operation: Aim the scanner at the barcode and press the trigger. The device will read the barcode and transmit the data to your system.
- Maintenance: Regularly clean the scanning window and body to ensure optimal performance. Check for firmware updates periodically.
- Troubleshooting: Refer to the user manual for basic troubleshooting tips or contact NEO Digital’s support team for more specific issues.
Supported OS/Application/Industries
This scanner is adaptable to various operating systems, including Windows, making it suitable for a wide range of applications. It is particularly useful in environments that require frequent and reliable barcode scanning.
Benefits & Compatibility
- Efficiency: Fast scanning capabilities reduce transaction times and increase customer satisfaction.
- Durability: Robust build is suited for tough environments where scanners may be subject to physical stress.
- User-Friendly: Ergonomic design and easy connectivity promote user comfort and reduce setup time.
Warranty and FAQs
The Youjie HH360 comes with a standard manufacturer's warranty, typically covering one year. NEO Digital's FAQ section offers additional support for setup, operation, and troubleshooting, helping users effectively manage their device.
Delivery Services (UAE)
NEO Digital ensures fast and secure delivery across the UAE, guaranteeing that your scanner arrives safely and is ready for immediate deployment.
After Sales Support
Our dedicated support team provides comprehensive assistance for any setup, configuration, or operational queries, ensuring you can fully leverage the capabilities of your Honeywell Youjie HH360 scanner.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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