NEOTECH
DYMO LetraTag 100T Label Maker
DYMO LetraTag 100T Label Maker
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The DYMO LetraTag 100T Label Maker is a compact, portable device that offers a practical solution for creating quick and easy labels in homes, schools, or offices. It combines user-friendly features with diverse functionality to assist in organizing everything from pantry items to office supplies.
Key Features
- QWERTY Keyboard: Incorporates a familiar keyboard layout to simplify text entry, making label creation fast and intuitive.
- Large LCD Display: Equipped with a 13-character LCD screen that allows for easy viewing of labels before printing, reducing errors and material waste.
- Multiple Font Styles: Provides a variety of font sizes and styles, along with graphic symbols and box formatting options, enabling creative and customizable label outputs.
- Direct-Access Buttons: Features buttons that allow quick access to font sizes, bold, italic, underline, and box options, streamlining the label-making process.
- Dual Power Options: Operates with either 4 AA batteries or an optional AC adapter, providing flexibility in how and where it can be used.
Product Quality and Performance
The DYMO LetraTag 100T is engineered for reliability and ease of use, producing high-quality, durable labels that are perfect for indoor applications. Its thermal printing technology ensures that labels are clear and smudge-free.
Specifications
- Dimensions: 95 mm x 215 mm x 65 mm
- Weight: 280 g (without batteries)
- Display: 13-character LCD screen
- Keyboard: QWERTY
- Print Resolution: 180 dpi
- Tape Compatibility: Uses DYMO LetraTag tape in 12mm width, available in paper, plastic, and metallic options
- Power Source: 4 AA batteries or optional AC adapter
- Print Speed: Moderate, suited for low-volume tasks
Purpose of Use
The LetraTag 100T is designed for anyone who needs an easy-to-use labeling tool for personal or light office tasks. It is especially useful in organizing kitchens, children’s rooms, crafts, and office supplies.
How to Use
- Setup: Insert 4 AA batteries or connect the AC adapter. Load the LetraTag tape cartridge of your choice.
- Operation: Use the QWERTY keyboard to input the label text. Utilize the direct-access buttons to format the label and preview it on the LCD display. Press the print button to produce the label.
- Maintenance: Regularly clean the cutter blade and print head to maintain optimal performance. Replace batteries or check the adapter as needed.
- Troubleshooting: If problems occur, check the user manual for troubleshooting steps or contact NEO Digital’s support for assistance.
Supported Applications
Ideal for personal or small office use where quick and simple labeling is needed for organization and identification purposes.
Benefits & Compatibility
- User-Friendly Interface: The straightforward keyboard and display make it easy for anyone to create labels.
- Flexibility in Media: Supports various types of tape, allowing for versatile label applications.
- Cost-Effective: Offers an affordable solution for efficient label creation without the need for expensive supplies.
Warranty and FAQs
Comes with a one-year limited warranty that covers any defects in materials or workmanship. NEO Digital's FAQ section provides insights into usage, maintenance, and troubleshooting.
Delivery Services (UAE)
NEO Digital ensures fast and secure delivery across the UAE, ensuring that your label maker arrives ready for immediate use.
After Sales Support
Our dedicated support team is available to assist with setup, operation, or any issues you encounter, ensuring you get the most out of your DYMO LetraTag 100T.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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