NEOTECH
ACE M1 Portable Label Printer - Bluetooth Mini
ACE M1 Portable Label Printer - Bluetooth Mini
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
ACE M1 Portable Label Printer - Bluetooth Mini
Overview: The ACE M1 Portable Label Printer is a versatile and efficient tool tailored for your dynamic printing needs. This compact device combines high-speed performance with Bluetooth connectivity, making it an ideal choice for industries ranging from retail to healthcare. With its user-friendly design and robust battery life, the ACE M1 ensures you can carry out your printing tasks with ease, anywhere you go.
Product Description: Experience reliability and advanced technology with the ACE M1 Portable Label Printer. This device offers a remarkable printing speed of up to 90mm/s and can handle continuous printing up to 300 meters, thanks to its super strong battery. It's designed to be small, lightweight, and portable, with an optional strap for ease of carrying. Compatible with Windows, iOS, and Android, the ACE M1 is perfect for printing labels, receipts, and barcodes in various settings.
Key Features:
- Compact and Lightweight: Easily fits into small spaces and is ideal for on-the-go tasks.
- High-Speed Printing: Up to 90mm/s, saving time in busy work environments.
- Bluetooth Connectivity: Offers flexibility and ease of use without the clutter of cables.
- Broad Compatibility: Works seamlessly with Windows, iOS, and Android systems.
- Thermal Printing Technology: Ensures high-quality prints and durability.
- Rechargeable Long-Lasting Battery: Capable of printing 2000 labels on a single charge.
- Supports Multiple Label Sizes: Accommodates labels up to 58mm in width.
Product Quality and Performance: The ACE M1 stands out with its durable construction and reliable performance. It has been rigorously tested to ensure it meets high standards of quality and endurance, capable of withstanding the demands of daily use in various professional settings.
Specifications:
- Effective Printing Width: 48mm (MAX)
- Resolution: 203dpi
- Printing Speed: 90mm/s
- Paper Type: Thermal
- Paper Width: 57.5±0.5mm
- Paper Roll Diameter: Φ40mm (MAX)
- Interface Options: USB, Bluetooth
- Battery: 7.4V, 2100mAH
Purpose of Use: Designed for efficiency in environments such as retail, healthcare, and logistics, the ACE M1 can be used for labeling, receipt printing, and more. Its portability and speed make it a valuable tool for businesses that require reliable and quick printing capabilities.
How to Use: Operating the ACE M1 is straightforward: connect it via Bluetooth to your device, load the paper, and begin printing with just a few clicks. Maintenance is minimal, ensuring that the printer remains functional without extensive upkeep.
Supported OS/Application/Industries: The ACE M1 is compatible with various operating systems including Windows, iOS, and Android, making it highly versatile for industries like retail, healthcare, logistics, and small businesses.
Benefits & Compatibility: The ACE M1 enhances your printing capabilities while being energy efficient and cost-effective. Its compatibility with multiple operating systems and applications allows it to integrate smoothly into your existing technology infrastructure, adding value and efficiency to your operations.
Warranty and FAQs: This printer comes with a comprehensive one-year warranty. For additional support and detailed FAQs, visit the Neotech product services page.
Packaging/Weight/Dimension: The ACE M1 is packaged with attention to safety and accessibility, ensuring that it arrives in perfect condition and is ready to use. Dimensions and weight are optimized for easy handling and shipping.
Shop Today & Receive Your Delivery Across the UAE! Order your ACE M1 today and benefit from our fast and reliable delivery services across major UAE cities. Experience the convenience and reliability that Neotech offers with every purchase.
After Sales Support: Neotech is committed to providing exceptional after-sales support. Our team is ready to assist with any queries or issues, ensuring your complete satisfaction with the ACE M1.
Request for Customer Reviews and Testimonials: We value your feedback on the ACE M1. Please share your experiences to help us continue providing the best products and services.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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