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AI Label Printing Weighing Scale - PT-W1800

AI Label Printing Weighing Scale - PT-W1800

Regular price Dhs. 4,950.00 AED
Regular price Dhs. 5,800.00 AED Sale price Dhs. 4,950.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Explore the PT-W1800 AI Label Printing Weighing Scale with Android 11, 13.3" Full HD touch screen, and high-speed label printer. Shop now!


Introducing the PT-W1800 AI Label Printing Weighing Scale, a cutting-edge solution for modern retail environments. Designed by POSTECH, this scale integrates AI technology with high-speed printing and accurate weighing, making it ideal for supermarkets and other retail settings. Its advanced features and user-friendly interface streamline operations, ensuring efficiency and accuracy.

Product Description

The PT-W1800 AI Label Printing Weighing Scale combines state-of-the-art AI recognition technology with robust hardware to deliver a versatile and reliable retail solution. Featuring a 13.3-inch Full HD touch screen, high-speed label printer, and AI camera, this scale is engineered to handle high-volume environments efficiently. Its Android 11 operating system and RK3568 Quad-core processor ensure smooth and responsive performance.

Key Features

  • AI Recognition: Ultra-fast recognition speed within 0.1 seconds for high accuracy.
  • High-Speed Printing: Label printer with a speed of 120mm/s and a maximum width of 60mm.
  • User-Friendly Display: 13.3-inch IPS Full HD screen with multi-capacitive touch.
  • Multi-Currency Capability: Supports up to 16 currencies for versatile use.
  • Advanced Connectivity: RJ45, Wi-Fi, Bluetooth for seamless network integration.

Product Quality and Performance

Built with premium components and advanced technology, the PT-W1800 ensures exceptional performance and durability. Its AI recognition software, developed in-house, guarantees high accuracy and reliability. The scale supports both online and offline operations, making it a versatile tool for various retail scenarios.


  • Processor: RK3568 CPU, Quad-core 64 bits A55, 2.0GHz
  • Operating System: Android 11
  • Memory: 2+16GB by default (expandable to 4+64GB)
  • Display: 13.3-inch IPS Full HD, 1920x1080 resolution
  • Network Communication: RJ45, Wi-Fi, Bluetooth
  • I/O Interface: 4 USB ports, 1 HDMI port, 1 RJ45 network port, 1 power port
  • Power Supply: 12V 7.5A
  • AI Camera: 2 million HD custom camera
  • Label Printer: Speed 120mm/s, maximum width 60mm
  • Weighing Pan: OS6 15KG capacity

Purpose of Use

The PT-W1800 is designed for use in supermarkets and retail environments, where fast and accurate weighing, labeling, and AI recognition are crucial. It enhances operational efficiency by providing quick and reliable service to customers.

How to Use

Set up the PT-W1800 in a suitable location, connect it to the network, and follow the on-screen instructions for initial setup. Use the touch screen to operate the scale, scan items with the AI camera, and print labels using the integrated printer.

Supported OS/Application/Industries

This scale is compatible with both Windows and Android operating systems, making it highly versatile. It's ideal for supermarkets, grocery stores, and other retail establishments requiring precise weighing and labeling capabilities.

Benefits & Compatibility

  • Energy Efficient: Reduces power consumption with advanced technology.
  • Wide Compatibility: Works with multiple operating systems and industry-specific tools.
  • Cost-Effective: Offers significant cost savings over time with efficient performance.

Warranty and FAQs

The PT-W1800 comes with a one-year warranty. For common issues and troubleshooting, refer to the Neotech product services page. Contact our sales representative for further assistance.


  • Dimensions: 265mm (W) x 272mm (D) x 285mm (H)
  • Weight: Approx 7 kg
  • Included Items: Main unit, power cord, user manual, and USB for updates.

Shop Today & Receive Your Delivery Across the UAE!

Experience swift and secure delivery across the UAE with our reliable services. Shop today and enjoy unparalleled reliability, punctuality, and security.

Best Price Guarantee

We offer the best prices in Dubai, UAE. If you find a lower price elsewhere, we will match it. Shop with us for quality, innovation, and competitive pricing.

After Sales Support

Our exceptional after-sales support ensures customer satisfaction. Reach out to our support team for any post-purchase assistance.

Request for Customer Reviews and Testimonials

We value your feedback. Share your positive experiences with the PT-W1800 to help us improve and provide better service.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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