NEOTECH
AI Scale with 15.6" Touchscreen
AI Scale with 15.6" Touchscreen
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the AI Scale with a 15.6-inch touchscreen for precise weighing and AI calculation. Ideal for retail and grocery stores. Shop now!
Overview:
Introducing the AI Scale with a 15.6-inch single touchscreen, designed for precise and efficient weighing. This scale features advanced AI calculation, ensuring accurate results and enhancing operational efficiency. It is perfect for supermarkets, grocery stores, and other retail environments.
Product Description:
The AI Scale with a 15.6-inch touchscreen offers unparalleled accuracy and efficiency in weighing operations. Equipped with advanced AI calculation technology, this scale supports both Windows and Android versions, making it versatile for various applications. Its robust design and user-friendly interface ensure seamless integration into your workflow.
Key Features:
- High-Resolution Touchscreen: 15.6-inch capacitive touchscreen with 1366*768 resolution for easy navigation.
- Advanced AI Calculation: Utilizes AI technology for precise weighing and efficient product recognition.
- Versatile Operating Systems: Available in both Windows and Android versions for flexible use.
- Robust Build: Supports weights of 2g-5g, with options for 15KGS or 30KGS.
- Multiple Connectivity Options: Equipped with Wi-Fi, Bluetooth 5.0, Ethernet, and various USB interfaces for seamless integration.
Product Quality and Performance:
The AI Scale is built for reliability and efficiency, with a high-resolution touchscreen and advanced AI technology. It ensures accurate weighing and quick product recognition, enhancing the overall customer experience in retail environments.
Specifications:
- Model: PTR1075
- Windows Version: i3 4th generation CPU, 8GB RAM, 128GB SSD, Win10 Pro
- Android Version: RK3566 quad-core CPU, 1.8GHz, Android 11.0, 2GB RAM, 32GB SSD
- Screen: 15.6-inch capacitive touchscreen, 1366*768 resolution
- Built-in Connectivity: Wi-Fi (4G/5G), Bluetooth 5.0
- Speaker: 4Ohm 2Watt
- Brightness: 220cd/m2
- Contrast: 1000:1
- Scale Capacity: 2g-5g, 15KGS or 30KGS
- Camera: 2 Megapixel, 1920*1080
- Printer: 58mm thermal receipt & label printer
- Ethernet: 10M/100M
- Interfaces: 4USB, 1LAN, 1DC, 1RJ11, 1RJ45 LAN, 1COM
- Operating Temperature: 0 to 55°C
- Storage Temperature: -20 to 75°C
- Humidity: 95% non-condensing
- Power: 12V5A; Input: 100-240V
- Frequency: 60Hz
- Packing: Main unit, power adaptor with 1.5m cable
- Color: White/Grey
- Option: AI Calculation
Purpose of Use:
The AI Scale is designed for supermarkets, grocery stores, and other retail environments. It enhances efficiency and accuracy in weighing fresh products, reducing operation time and improving customer service.
How to Use:
Easily integrate the AI Scale into your existing systems with its plug-and-play setup. Use the AI calculation feature to quickly identify products, and take advantage of the user-friendly touchscreen for seamless operation.
Supported OS/Application/Industries:
Compatible with both Windows and Android, the AI Scale serves a broad spectrum of applications:
- Retail: Enhances weighing processes in supermarkets and grocery stores.
- Healthcare: Ideal for precise weighing of medical supplies and materials.
- Logistics: Suitable for labeling in fast-paced shipping and receiving environments.
Benefits & Compatibility:
The AI Scale boosts efficiency and accuracy in weighing processes, reducing errors and enhancing customer service. It supports various connectivity options, ensuring seamless integration with existing systems.
Warranty and FAQs:
This product comes with a 1-year warranty. For more information and common queries, please visit our FAQ page. This scale comes with a one-year warranty, ensuring peace of mind with your purchase. For more information on operation or troubleshooting, visit our comprehensive FAQ section on the Neotech product services page.
Packaging/Weight/Dimension:
- Packaging: Single unit
- Weight: 10.3kg
- Dimensions: 644751.5cm
Shop Today & Receive Your Delivery Across the UAE!
Take advantage of our efficient delivery services across the UAE, including major cities and emirates. Shop the AI Scale with a 15.6-inch touchscreen now and experience the pinnacle of weighing efficiency and reliability.
Best Price Guarantee:
We offer competitive pricing on the AI Scale with a 15.6-inch touchscreen, with a price match guarantee. Experience the best value for your investment, underscored by our commitment to quality and customer satisfaction.
After Sales Support:
Our commitment extends beyond the sale with excellent after-sales support, ensuring that you continue to benefit from your AI Scale without any disruptions.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the AI Scale to help us continue improving and serving you better.
Get in Touch:
If you have questions or concerns about our company's products, pricing, or availability, please seek expert advice. Additionally, if you want to provide feedback, our team is here to support you at any time.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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