NEOTECH
ARGOX OS-214EX / OS-200 desktop printer
ARGOX OS-214EX / OS-200 desktop printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
ARGOX OS-214EX / OS-200 desktop printer
Overview:
The Argox OS-214EX/OS-200 Desktop Printer is a versatile label printing solution designed to meet the demands of various industries. Its efficient performance and user-friendly design make it an essential tool for streamlining operations.
Product Description: The Argox OS-214EX/OS-200 Desktop Printer combines reliability and efficiency to deliver high-quality labels consistently. With its compact design and intuitive features, it simplifies label printing tasks in diverse applications.
Key Features:
- High-resolution printing for clear and crisp labels.
- Compact design to save space in work environments.
- Easy-to-use interface for seamless operation.
- Versatile connectivity options for flexible integration.
- Durable construction for long-lasting performance.
Product Quality and Performance: Built with quality components and advanced printing technology, the Argox OS-214EX/OS-200 Desktop Printer ensures reliable performance and exceptional print quality. Its robust construction and efficient operation contribute to enhanced productivity in any setting.
Specifications:
- Printing Method: Direct Thermal/Thermal Transfer
- Resolution: 203 dpi
- Print Speed: Up to 4 ips
- Connectivity: USB, Serial, Parallel
- Media Type: Labels, tags, receipt paper
Purpose of Use: Ideal for industries such as retail, healthcare, logistics, and manufacturing, the Argox OS-214EX/OS-200 Desktop Printer simplifies label printing tasks and improves workflow efficiency. Its versatility and performance make it suitable for various applications.
How to Use: Setting up and operating the Argox OS-214EX/OS-200 Desktop Printer is straightforward. Simply connect the printer to your computer or network, load the media, and start printing. Its user-friendly interface and intuitive controls ensure hassle-free operation.
Supported Industries/Applications: The Argox OS-214EX/OS-200 Desktop Printer is suitable for a wide range of industries and applications, including product labeling, shipping and receiving, asset tracking, and more. Its versatility and reliable performance make it an essential tool for any business.
Benefits & Compatibility: Experience increased efficiency and productivity with the Argox OS-214EX/OS-200 Desktop Printer. Its reliable performance, user-friendly features, and compatibility with various media types make it an ideal choice for diverse labeling needs.
Warranty and FAQs: The Argox OS-214EX/OS-200 Desktop Printer is backed by a standard warranty and comprehensive technical support. Access FAQs for troubleshooting assistance and rely on our dedicated support team for any questions or concerns.
Shop Today & Enhance Efficiency: Upgrade your label printing capabilities with the Argox OS-214EX/OS-200 Desktop Printer. With its efficient performance and user-friendly design, it helps streamline operations and increase productivity in any industry.
After Sales Support: Count on dedicated support for your Argox OS-214EX/OS-200 Desktop Printer to ensure optimal performance and satisfaction. Our team is committed to providing excellent after-sales support to address any issues and help you maximize the benefits of your printer.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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