NEOTECH
Argox OS-314plus - Compact 300dpi Thermal Printer
Argox OS-314plus - Compact 300dpi Thermal Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview of the Argox OS-314plus
The Argox OS-314plus is the latest iteration of Argox's successful medium-volume printer. Enhanced by a significantly larger onboard memory, this model supports a broad range of label applications. It features a full-speed USB interface, offering versatile connectivity for modern devices. Moreover, its compact design ensures convenient placement in any workspace. Additionally, with eco-friendly features and innovative design, this printer is an ideal choice for businesses seeking style, performance, and sustainability.
Product Description
The Argox OS-314plus offers a robust printing solution with a 300 dpi resolution, ensuring high-quality outputs for diverse label applications. The printer supports interfaces such as Centronics Parallel, RS-232, and USB. Furthermore, its user-friendly design includes easy media loading, snap-in thermal print heads, and a detachable top cover, which simplifies maintenance. Also, it supports a wide range of barcodes, enhancing its versatility across various industries.
Key Features at a Glance
- High Resolution: 300 dpi (12 dots/mm) for clear, precise prints.
- Versatile Connectivity: Includes USB, RS-232, and Parallel interfaces.
- User-Friendly Design: Features easy media loading and snap-in thermal print head.
- Broad Barcode Support: Capable of printing 1D, GS1 DataBar, 2D, and QR barcodes.
- Compact Size: Small footprint for easy placement.
Product Quality and Performance
Designed for reliability and durability, the Argox OS-314plus requires only 10 screws to disassemble the entire unit. Its snap-in thermal print head loads in just 2 seconds, significantly reducing downtime. This printer consistently meets high-quality standards, ensuring user satisfaction.
Specifications
- Printing Resolution: 300 dpi (12 dots/mm)
- Printing Speed: Max. 4 ips
- Printing Length: Max. 50” (1270mm)
- Printing Width: Max. 4.16” (105mm)
- Memory: 8MB DRAM, 4MB Flash ROM
- CPU Type: 32-bit RISC microprocessor
- Sensors: Reflective (left side)
- Interfaces: USB, RS-232, Parallel
- Dimensions: 189mm (W) x 155mm (H) x 285mm (D)
- Weight: 2.0 kg
How to Use the Argox OS-314plus
Firstly, load the media and ribbon as instructed. Secondly, connect the printer to your computer using the preferred interface. Lastly, use the provided software to design and print your labels, ensuring optimal performance through correct settings adjustments.
Purpose and Applications
The Argox OS-314plus is ideal for medium-volume printing in industries like retail, healthcare, logistics, and manufacturing. It is well-suited for producing high-quality labels, barcodes, and tags, making it a versatile addition to any business setup.
Packaging, Warranty, and After Sales Support
- Packaging: Securely packaged to ensure safe delivery.
- Warranty: Includes a one-year warranty covering defects in materials or workmanship.
- After Sales Support: Our dedicated team ensures your satisfaction with exceptional support. Contact us for any assistance needed post-purchase.
Best Price Guarantee and Delivery Across the UAE
Order the Argox OS-314plus today for reliable delivery across the UAE. We guarantee the best prices and ensure prompt, secure delivery to all major cities and emirates.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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