• Weighing Scale - Rongta Aurora D2 PC - NEOTECH
  • Weighing Scale - Rongta Aurora D2 PC - NEOTECH
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NEOTECH

Weighing Scale - Rongta Aurora D2 PC

Weighing Scale - Rongta Aurora D2 PC

Dhs. 2,800.00 AED
Dhs. 3,250.00 AED Dhs. 2,800.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Pickup available at NEOTECH

Usually ready in 24 hours

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Aurora D2 PC Scale - High Accuracy, Large Capacity

Product Overview: The Aurora D2 PC Scale is a powerhouse of precision and versatility, tailor-made for diverse retail and commercial environments. Explore its key features:

  • High Accuracy: The scale delivers impeccable precision, ensuring consistently accurate weight readings, a vital attribute for reliability.

  • Large Weighing Capacity: With an impressive weighing capacity of up to 30 kg, the Aurora D2 PC Scale accommodates a wide array of products and items with ease.

  • Dual Display: Featuring a dual display system, both customers and operators can conveniently view weight readings simultaneously, enhancing user experience.

  • Multiple Connectivity Options: Connect seamlessly to a PC or POS system using diverse options like USB or RS232. This fosters effortless integration with your existing systems.

  • User-Friendly Software: The scale comes equipped with intuitive software, simplifying setup and customization of settings to meet your specific requirements.

  • Programmable Keys: Customize programmable keys to perform various functions like tare, unit switching, and printing, streamlining your workflow.

  • Compact and Durable Design: Designed for longevity, the Aurora D2 PC Scale boasts a compact and rugged build, capable of withstanding the rigors of frequent use.

  • Optional Features: Tailor your scale to your business needs with optional features including a pole display, label printer, and barcode scanner, ensuring versatility and adaptability.

Overall, the Aurora D2 PC Scale offers reliable and precise weight measurements, effortlessly integrating into your existing systems. Its dual display, expansive capacity, and customizable keys make it the go-to choice for precise weight measurements in retail and commercial settings.

Specifications:

  • Weighing Capacity: Up to 30 kg
  • Connectivity: USB, RS232
  • Software: User-friendly software for easy setup
  • Display: Dual display for customer and operator convenience
  • Compact and durable design
  • Optional features: Pole display, label printer, barcode scanner

Use in Applications:

  • Retail
  • Commercial settings

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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