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Barcode Printer - Zebra ZD421D-HC

Barcode Printer - Zebra ZD421D-HC

Regular price Dhs. 2,690.00 AED
Regular price Dhs. 3,250.00 AED Sale price Dhs. 2,690.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Zebra ZD421D-HC Healthcare Printer - Hygienic & Efficient


The Zebra ZD421D-HC Direct Thermal Desktop Printer is engineered specifically for healthcare settings, offering advanced features in a hygienic, durable, and user-friendly design. This printer ensures reliable label printing with minimal maintenance, making it an essential tool in any healthcare facility.

Product Description:

Building on Zebra's reputable GK Series, the ZD421D-HC introduces a new era of intelligence with its advanced features and healthcare-specific design. It features disinfectant-ready plastics and a UV-resistant, sealed-button interface, making it easy to clean and sanitize. The medical-grade power supply complies with IEC 60601-1 standards, ensuring safe operation in healthcare environments.

Key Features:

  • Healthcare-Ready Design: Manufactured with disinfectant-ready plastics and UV-resistant housing for easy cleaning.
  • Advanced Connectivity: Includes USB, USB Host, Modular Connectivity Slot, Wi-Fi, and Bluetooth 4.1.
  • Intuitive Operation: Equipped with five status LED icons, a 3-button user interface, and Zebra's exclusive Print DNA software suite.
  • Flexible Media Handling: Features a movable sensor for comprehensive media compatibility, supporting a wide range of label sizes and types.
  • Energy Efficiency: ENERGY STAR qualified, reducing operational costs while promoting sustainability.

Quality and Performance:

The ZD421D-HC sets the standard for direct thermal printing in healthcare environments, offering exceptional quality and reliability. Its durable construction and advanced technology ensure uninterrupted performance in demanding settings.


  • Resolution: 203 dpi
  • Print Width: Up to 4 inches
  • Connectivity: USB, Wi-Fi, Bluetooth
  • Dimensions: 220.8 x 177.5 x 150.7 mm
  • Weight: 1.35 kg

Purpose of Use:

Designed for healthcare applications such as patient identification, sample labeling, and pharmacy labeling, the ZD421D-HC meets the specific needs of medical facilities, enhancing patient safety and operational efficiency.

Supported Operating Systems:

The printer supports the Link-OS Basic operating system, ensuring seamless integration with various healthcare systems and applications.

Supported Applications and Industries:

Ideal for hospitals, clinics, laboratories, and pharmacies, the ZD421D-HC is versatile enough to handle a variety of healthcare printing tasks, from patient wristbands to prescription labels.

Benefit Effect:

With its healthcare-oriented design and robust performance, the ZD421D-HC enhances workflow efficiency, supports compliance with health regulations, and ensures patient safety through accurate labeling.

Warranty Information:

Zebra offers a comprehensive two-year warranty, providing peace of mind and support for the ZD421D-HC printer, backed by Zebra's trusted service and support network.

Delivery Services (for UAE):

We offer fast and reliable delivery across the UAE, including major cities like Dubai, Abu Dhabi, and Sharjah, ensuring your printer arrives safely and ready to support your healthcare facility's needs.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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