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Bixolon SLP-DX220 Barcode Label Printer

Bixolon SLP-DX220 Barcode Label Printer

Regular price Dhs. 1,090.00 AED
Regular price Dhs. 1,229.00 AED Sale price Dhs. 1,090.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Bixolon SLP-DX220 Barcode Label Printer


The Bixolon SLP-DX220 is a compact and versatile barcode label printer designed for high-quality, efficient printing tasks in sectors such as retail, healthcare, and logistics. This printer is known for its reliability and performance, making it a preferred choice for businesses that require accurate and durable labels.

Product Description:

The Bixolon SLP-DX220 supports both thermal transfer and direct thermal printing, offering flexibility for various labeling needs. It features a smart Media Detection System that includes gap, black mark, and short label sensors. The SLP-DX220 is equipped with standard USB and Serial interfaces and offers optional Ethernet or Bluetooth connectivity, enhancing its usability across different environments.

Key Features:

  • Dual Printing Technology: Enables both thermal transfer and direct thermal printing for varied application demands.
  • High Printing Resolution: Delivers crisp and clear prints at 203 dpi, suitable for detailed labels and barcodes.
  • Compact Design: Its small footprint makes it ideal for workplaces with limited space.
  • Intuitive User Interface: Features easy setup and operation, reducing training time for staff.
  • Versatile Media Compatibility: Accommodates a wide range of media types, enhancing flexibility in label printing.

Product Quality and Performance:

The SLP-DX220 is built with durability in mind, ensuring it can withstand the demands of daily operations. Its high-quality print head supports extensive use, making it a cost-effective solution for businesses looking for longevity and reliability in their labeling systems.


  • Model: Bixolon SLP-DX220
  • Print Method: Thermal transfer and direct thermal
  • Resolution: 203 dpi
  • Print Speed: Up to 6 ips (152 mm/sec)
  • Interfaces: USB, Serial, optional Ethernet or Bluetooth
  • Print Width: Up to 60 mm
  • Dimensions: 120mm x 230mm x 170mm
  • Weight: 1.5 kg

Purpose of Use:

The SLP-DX220 is particularly effective in applications that require small to medium-sized labels with precise details, such as price tagging in retail, specimen labeling in healthcare, and asset tracking in logistics. Its flexibility and speed help streamline operations and improve productivity.

How to Use:

To start using the SLP-DX220, connect it to your system using the appropriate interface, load the media, configure the settings via the provided software, and begin printing. The printer's straightforward design allows for quick media changes and easy maintenance.

Supported OS/Application/Industries:

This printer supports Windows, Linux, and Mac OS, making it adaptable to various IT infrastructures. It is an excellent choice for industries that require reliable and versatile label printing capabilities.

Benefits & Compatibility:

The SLP-DX220 enhances labeling efficiency with its fast print speeds and high-quality output. It's compatible with a wide range of media types and sizes, offering businesses the flexibility to meet their specific labeling requirements.

Warranty and FAQs:

NEO Digital provides a one-year warranty for the Bixolon SLP-DX220, covering technical support and service for defects. Our FAQ section offers insights into troubleshooting and optimizing the printer’s performance.

Delivery Services (UAE):

We ensure prompt and reliable delivery across the UAE, allowing businesses to quickly benefit from the advanced capabilities of the SLP-DX220.

After Sales Support:

Our commitment to customer satisfaction includes comprehensive after-sales support to ensure that any challenges with the Bixolon SLP-DX220 are addressed promptly and effectively.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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