NEOTECH
Bixolon SLP-TX403 Barcode Label Printer
Bixolon SLP-TX403 Barcode Label Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Bixolon SLP-TX403 Barcode Label Printer
Overview:
The Bixolon SLP-TX403 is a high-performance thermal transfer barcode label printer designed for precision and versatility, making it ideal for applications that require detailed and durable labels, such as in manufacturing, healthcare, and retail logistics.
Product Description:
The Bixolon SLP-TX403 excels in environments where label clarity and print longevity are paramount. It supports a higher resolution of 300 dpi, which is perfect for printing small, complex labels such as those used for electronic components, jewelry, or healthcare specimens. The printer offers thermal transfer and direct thermal printing capabilities, providing flexibility depending on the durability required.
Key Features:
- High Resolution Printing: Delivers labels with a crisp 300 dpi resolution, ideal for detailed barcodes and graphics.
- Dual Printing Technology: Capable of both thermal transfer and direct thermal printing to accommodate various labeling needs.
- Versatile Media Handling: Supports a broad range of media types, including continuous, die-cut, fan-fold, notch, and black mark.
- Enhanced Connectivity: Equipped with standard USB, Serial, and optional Ethernet, Bluetooth, or Wi-Fi for easy integration.
- Robust Design: Built to withstand the demands of high-volume printing environments.
Product Quality and Performance:
The SLP-TX403 is designed for durability and reliability, featuring a sturdy metal case and a long-lasting print head. Its advanced thermal transfer technology ensures that labels are not only clear but also resistant to smudging, fading, and environmental conditions like heat and moisture.
Specifications:
- Model: Bixolon SLP-TX403
- Print Method: Thermal transfer and direct thermal
- Resolution: 300 dpi
- Print Speed: Up to 100 mm/sec
- Interfaces: USB, Serial, optional Ethernet, Bluetooth, Wi-Fi
- Print Width: Up to 105.7 mm (4.16 inches)
- Dimensions: 214mm x 310mm x 200mm
- Weight: 2.85 kg
Purpose of Use:
This printer is perfectly suited for sectors requiring precise and lasting labels, such as electronics manufacturing, pharmaceutical labeling, asset management, and retail tagging. Its high resolution and robust printing capabilities make it an invaluable tool for businesses needing to comply with strict labeling regulations.
How to Use:
To operate the SLP-TX403, connect it to your computer or network via the chosen interface, load the appropriate media and ribbon, configure the printer settings through the driver software, and start printing. Its user-friendly design and easy-load features ensure minimal downtime and maintenance.
Supported OS/Application/Industries:
The printer is compatible with major operating systems including Windows, making it highly adaptable for integration with various business applications. It's particularly useful in industries where detailed labeling is crucial.
Benefits & Compatibility:
The SLP-TX403 enhances operational efficiency with its high-speed, high-resolution printing capabilities. It offers significant benefits in terms of flexibility, supporting a wide range of media types and connectivity options, which simplifies the integration process into existing systems.
Warranty and FAQs:
NEO Digital offers a one-year warranty on the Bixolon SLP-TX403, providing comprehensive support and ensuring reliability. Our FAQ section provides answers to common questions and tips for maximizing the utility of the printer.
Delivery Services (UAE):
We ensure timely and secure delivery across the UAE, enabling businesses to quickly enhance their labeling processes with the SLP-TX403.
After Sales Support:
Our commitment to customer satisfaction includes dedicated after-sales support, ensuring any issues with the Bixolon SLP-TX403 are resolved promptly to keep your operations running smoothly.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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