NEOTECH
Bixolon SLP-TX403 Barcode Label Printer
Bixolon SLP-TX403 Barcode Label Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The Bixolon SLP-TX403 is a high-performance thermal transfer barcode label printer that offers exceptional clarity and precision, making it ideal for industries requiring detailed labeling such as healthcare, retail, and logistics.
Product Description:
The Bixolon SLP-TX403 stands out for its superior printing resolution and versatility in handling various media types. This printer supports thermal transfer and direct thermal printing methods, allowing for durable, long-lasting labels suitable for a wide range of applications. It features advanced connectivity options, including USB, Serial, and Ethernet, to seamlessly integrate into existing systems.
Key Features:
- High Resolution Printing: Delivers sharp, detailed labels with a 300 dpi resolution, perfect for intricate barcodes and graphics.
- Dual Printing Technology: Offers flexibility with both thermal transfer and direct thermal printing capabilities.
- Robust Connectivity: Equipped with USB, Serial, and Ethernet interfaces for comprehensive integration options.
- Versatile Media Handling: Supports a wide range of media sizes and types, enhancing its utility across various labeling needs.
- User-Friendly Design: Features an easy-to-use interface and simple media loading mechanism, reducing downtime and increasing productivity.
Product Quality and Performance:
The SLP-TX403 is designed to meet the demands of high-volume printing environments with its durable construction and reliable performance. Its high-resolution printing capability ensures that each label is produced with clarity and precision, essential for compliance and readability in critical applications.
Specifications:
- Model: Bixolon SLP-TX403
- Print Method: Thermal transfer and direct thermal
- Resolution: 300 dpi
- Print Speed: Up to 127 mm/sec (5 ips)
- Interfaces: USB, Serial, Ethernet
- Print Width: Up to 105.7 mm (4.16 inches)
- Dimensions: 214mm x 310mm x 200mm
- Weight: 2.85 kg
Purpose of Use:
The SLP-TX403 is particularly suitable for sectors like healthcare, where precision labeling of specimens and medications is critical, retail for high-quality product and shelf labeling, and logistics for accurate shipping and compliance labels. Its high-resolution output ensures that all labels meet industry standards and regulations.
How to Use:
Connect the SLP-TX403 to a computer or network through the desired interface, load the appropriate label or ribbon stock, configure the settings via the label design software, and begin printing. The printer's intuitive controls and automatic media detection simplify setup and operation.
Supported OS/Application/Industries:
This printer is compatible with various operating systems, including Windows, ensuring easy integration into diverse IT infrastructures. Its high-resolution printing capabilities make it an asset in any industry where label clarity and durability are paramount.
Benefits & Compatibility:
The SLP-TX403 enhances operational efficiency with its fast printing speed and flexible media handling. It is compatible with a broad range of label software, making it a versatile choice for businesses looking to streamline their labeling processes.
Warranty and FAQs:
NEO Digital offers a one-year warranty on the Bixolon SLP-TX403, providing support for any technical issues. Our FAQ section addresses common operational questions and offers tips for maximizing the printer’s performance.
Delivery Services (UAE):
We ensure prompt and reliable delivery across the UAE, helping businesses quickly benefit from the advanced capabilities of the SLP-TX403.
After Sales Support:
Our commitment to customer satisfaction includes comprehensive after-sales support, ensuring that any issues with the Bixolon SLP-TX403 are resolved promptly to maintain continuous business operations.
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.