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NEOTECH

Bixolon SPP-L3000IWK Label Printer

Bixolon SPP-L3000IWK Label Printer

Regular price Dhs. 1,990.00 AED
Regular price Dhs. 2,199.00 AED Sale price Dhs. 1,990.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Bixolon SPP-L3000IWK Label Printer

Overview:

The Bixolon SPP-L3000IWK is a robust mobile label printer designed for efficiency and versatility in various industries including retail, logistics, and field services. Its wireless capabilities and rugged design make it ideal for outdoor or on-the-go printing needs.

Product Description:

The Bixolon SPP-L3000IWK offers high-quality label printing in a portable, durable format. This printer features advanced connectivity options including Wi-Fi and Bluetooth, making it easy to print labels directly from mobile devices or PCs in any environment.

Key Features:

  • High-Speed Printing: Delivers print speeds up to 5 ips (inches per second), ensuring quick and efficient label output.
  • Wireless Connectivity: Equipped with both Wi-Fi and Bluetooth for flexible, reliable connections in various operational settings.
  • Rugged Design: Built to withstand drops from up to 2.1 meters and certified with an IP54 rating for dust and water resistance.
  • Long Battery Life: Comes with a long-lasting battery suitable for continuous use throughout the workday.
  • Easy to Use: Features a peeler and LCD display for easy operation and monitoring of print status.

Product Quality and Performance:

The SPP-L3000IWK is designed to meet the demands of mobile operations, providing reliable service under challenging conditions. Its thermal printing technology ensures consistent high-quality labels, suitable for barcode, shipping, and identification purposes.

Specifications:

  • Model: Bixolon SPP-L3000IWK
  • Print Method: Direct thermal
  • Print Speed: Up to 5 ips
  • Connectivity: Wi-Fi, Bluetooth
  • Max Print Width: 3 inches
  • Battery: Rechargeable, long-lasting
  • Dimensions: 119mm x 140mm x 58mm
  • Weight: 694 g (including battery)

Purpose of Use:

This printer is perfect for applications that require mobile printing capabilities, such as printing shipping labels on delivery routes, creating price tags on the sales floor, or generating tickets for events. It’s especially useful for professionals who need to produce high-quality labels away from a traditional office setting.

How to Use:

To get started with the SPP-L3000IWK, charge the battery, load the label media, pair the device via Bluetooth or connect to a Wi-Fi network, and begin printing from a compatible mobile app or software. Its user-friendly interface and quick setup process facilitate immediate use in the field or in-store.

Supported OS/Application/Industries:

The printer supports a variety of operating systems including iOS, Android, and Windows, making it highly adaptable for seamless integration with existing mobile devices and applications in industries like logistics, retail, and event management.

Benefits & Compatibility:

The SPP-L3000IWK enhances operational efficiency with its quick print speeds and wireless connectivity, allowing staff to print labels directly at the point of need. Its robust construction ensures reliability in mobile environments, reducing downtime and maintenance costs.

Warranty and FAQs:

NEO Digital offers a standard one-year warranty on the Bixolon SPP-L3000IWK, covering technical support and service. Our FAQ section provides additional information on troubleshooting and maximizing printer performance.

Delivery Services (UAE):

We ensure fast and secure delivery of the Bixolon SPP-L3000IWK across the UAE, enabling businesses to quickly take advantage of its mobile printing capabilities.

After Sales Support:

Our commitment to customer satisfaction includes comprehensive after-sales support, ensuring that any issues with the Bixolon SPP-L3000IWK are resolved quickly to maintain business continuity.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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