NEOTECH
Bixolon SPP-L410 Mobile Label Printer
Bixolon SPP-L410 Mobile Label Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Bixolon SPP-L410 Mobile Label Printer
Overview:
The Bixolon SPP-L410 is a rugged, portable label printer designed for efficiency in mobile environments. Its compact size and robust performance make it perfect for applications in logistics, retail, and field service operations where mobility is essential.
Product Description:
The Bixolon SPP-L410 mobile label printer delivers high-quality label printing in a portable format. This printer supports a variety of connectivity options including Bluetooth, Wi-Fi, and USB, making it highly adaptable for on-the-go printing tasks. Its durable design and long battery life ensure reliable performance in outdoor or rough environments.
Key Features:
- High-Quality Printing: Offers a print resolution of 203 dpi for clear, readable labels, tags, and receipts up to 4 inches wide.
- Robust Connectivity: Features Bluetooth and Wi-Fi for easy integration with mobile devices and PCs, plus USB for direct connections.
- Fast Print Speed: Achieves print speeds up to 4 ips (inches per second), enhancing productivity in high-demand scenarios.
- Durable Design: Built to withstand drops from up to 1.8 meters and includes an IP54 rating for dust and water resistance.
- Long Battery Life: Equipped with a rechargeable battery that supports continuous printing, ideal for extended field use.
Product Quality and Performance:
The SPP-L410 is engineered to perform reliably in tough conditions. It is designed for quick, easy media loading, and its thermal printing technology ensures low maintenance costs and hassle-free operation.
Specifications:
- Model: Bixolon SPP-L410
- Print Method: Direct thermal
- Resolution: 203 dpi
- Max Print Speed: 4 ips
- Connectivity: USB, Bluetooth, Wi-Fi
- Max Print Width: 4 inches
- Battery: Long-lasting lithium-ion battery
- Dimensions: 160mm x 140mm x 77mm
- Weight: 735 g (including battery)
Purpose of Use:
This printer is ideal for mobile workers in industries like logistics for shipping/receiving labels, retail for price tags and shelf labeling, and field services for service tickets and reports. It is especially useful where quick, reliable label printing is required away from traditional office settings.
How to Use:
To start using the SPP-L410, fully charge the battery, install the label roll, pair the device via Bluetooth or connect to Wi-Fi, and print directly from a compatible mobile app or software on a PC. It is designed for straightforward operation, even in challenging outdoor or mobile environments.
Supported OS/Application/Industries:
The SPP-L410 supports various operating systems including iOS, Android, and Windows, making it versatile for integration into any mobile setup. Its durability and portability make it suitable for applications across logistics, retail, and field services.
Benefits & Compatibility:
The Bixolon SPP-L410 enhances operational efficiency by providing flexible, high-quality printing capabilities on the go. Its connectivity features allow for seamless integration with existing mobile devices and business applications.
Warranty and FAQs:
NEO Digital offers a standard one-year warranty on the Bixolon SPP-L410, covering manufacturing defects and providing full support for setup and troubleshooting. Detailed FAQs and support resources are available on our website.
Delivery Services (UAE):
We provide reliable and timely delivery services across the UAE, ensuring that businesses can quickly implement the Bixolon SPP-L410 and enhance their mobile operational capabilities.
After Sales Support:
Our commitment to customer satisfaction includes comprehensive after-sales support, ensuring that you can maximize the benefits of your mobile label printer and resolve any issues promptly.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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