NEOTECH
Bixolon SPP-R200III Receipt & Label Printer
Bixolon SPP-R200III Receipt & Label Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The Bixolon SPP-R200III is a highly versatile and compact mobile printer that supports both receipt and label printing, ideal for use in retail, logistics, and field service environments. It offers robust connectivity options and durability, making it suitable for dynamic mobile operations.
Product Description:
The Bixolon SPP-R200III combines high-efficiency receipt and label printing in one portable unit. It features advanced connectivity with Bluetooth, Wi-Fi, and USB interfaces, allowing seamless integration with various handheld devices and computers. This printer is designed to withstand the rigors of mobile environments with its rugged construction and long battery life.
Key Features:
- Dual-Mode Printing: Capable of printing both receipts and labels, providing flexibility across various tasks.
- Connectivity Options: Includes Bluetooth, Wi-Fi, and USB for versatile connections with multiple devices.
- Compact and Lightweight: Easy to carry and use in the field, with a durable design that withstands drops and environmental elements.
- Fast Printing Speed: Delivers prints at up to 100 mm per second, reducing wait times and increasing efficiency.
- Long Battery Life: Supports extensive usage periods, ideal for full work shifts without the need for frequent recharging.
Product Quality and Performance:
Engineered for performance and reliability, the SPP-R200III features a durable design that meets the demands of outdoor and mobile settings. It ensures consistent operation with a thermal print head designed for extensive use and a battery life that supports prolonged periods of activity.
Specifications:
- Model: Bixolon SPP-R200III
- Print Method: Direct thermal
- Print Speed: Up to 100 mm/sec
- Interfaces: Bluetooth, Wi-Fi, USB
- Print Width: Up to 72 mm
- Dimensions: 79.5mm x 126.7mm x 43.6mm
- Weight: 252 g (including battery)
Purpose of Use:
The SPP-R200III is perfect for businesses requiring efficient, on-the-go printing capabilities, such as issuing receipts at delivery locations, printing labels in warehouses, or handling sales transactions in outdoor markets.
How to Use:
To start using the SPP-R200III, connect it to your device via Bluetooth, Wi-Fi, or USB, load the paper or label roll, and configure it with your mobile application or software. Its intuitive design allows quick setup and ease of use, facilitating immediate operation anywhere.
Supported OS/Application/Industries:
This printer is compatible with major operating systems including iOS, Android, and Windows, making it highly adaptable for various applications in industries like retail, logistics, and field services.
Benefits & Compatibility:
The SPP-R200III enhances operational efficiencies with its portable design and quick printing capabilities, allowing businesses to streamline processes such as inventory management, sales, and customer service. Its robust connectivity ensures it can be easily integrated into most business environments.
Warranty and FAQs:
NEO Digital offers a standard one-year warranty on the Bixolon SPP-R200III, ensuring support for any technical issues and providing confidence in its long-term reliability. Our FAQ section offers quick solutions to common operational questions.
Delivery Services (UAE):
We ensure fast and secure delivery across the UAE, so businesses can rapidly benefit from the mobile printing capabilities of the SPP-R200III.
After Sales Support:
Our commitment to customer satisfaction includes comprehensive after-sales support to ensure seamless integration and effective use of the Bixolon SPP-R200III in your business operations.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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