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NEOTECH

Bixolon SPP-R410 Portable Receipt Printer

Bixolon SPP-R410 Portable Receipt Printer

Regular price Dhs. 1,748.86 AED
Regular price Dhs. 2,011.00 AED Sale price Dhs. 1,748.86 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Bixolon SPP-R410 Portable Receipt Printer
Overview:

The Bixolon SPP-R410 is a compact and highly durable portable receipt printer, ideal for applications that require mobile sales and service in environments such as retail, logistics, and field services. It's designed to facilitate printing where mobility and efficiency are critical.

Product Description:

The Bixolon SPP-R410 offers exceptional performance in a portable form factor. Equipped with features such as Bluetooth and Wi-Fi connectivity, it allows seamless integration with various mobile devices and systems. This printer supports thermal printing technology, ensuring fast and high-quality prints, which is vital for transactions on the go.

Key Features:

  • Wireless Connectivity: Supports Bluetooth and Wi-Fi for easy pairing with mobile devices and networks.
  • High-Speed Printing: Delivers prints at up to 90 mm per second, helping to reduce customer wait times.
  • Rugged Design: Features a 2.1-meter drop resistance and IP54 rating against dust and water splashes.
  • Long Battery Life: Offers extensive battery duration suitable for full-day operations without the need for recharging.
  • Easy Paper Loading: Simplifies the paper loading process with a drop-in style, enhancing user convenience in mobile settings.

Product Quality and Performance:

Built to withstand the demands of outdoor and mobile environments, the SPP-R410 is crafted from materials that offer durability and resistance to various elements, ensuring reliable performance under challenging conditions. Its thermal print head and battery are designed for longevity and sustained usage.

Specifications:

  • Model: Bixolon SPP-R410
  • Print Method: Direct thermal
  • Print Speed: Up to 90 mm/sec
  • Interfaces: Bluetooth, Wi-Fi, USB
  • Print Width: Up to 104 mm
  • Dimensions: 160mm x 140mm x 74mm
  • Weight: 556 g (including battery)

Purpose of Use:

This printer is particularly beneficial for professionals in retail, logistics, and field services who need to produce receipts or tickets directly at customer or service locations. Its portability and quick print capabilities make it an essential tool for enhancing service efficiency and customer satisfaction.

How to Use:

To operate the SPP-R410, connect it to a mobile device or network via Bluetooth or Wi-Fi, load the thermal paper, and configure the printing through your preferred mobile application or software. Its intuitive design allows for straightforward setup and immediate use.

Supported OS/Application/Industries:

The SPP-R410 is compatible with iOS, Android, and Windows, making it versatile for integration into diverse mobile systems. It's suitable for various applications where mobile printing is required, such as market sales, delivery services, and onsite customer service.

Benefits & Compatibility:

The printer enhances operational efficiency with its fast printing speed and wireless connectivity, allowing users to print anywhere at any time. Its robust build and compatibility with various operating systems ensure it can seamlessly integrate into numerous business models and workflows.

Warranty and FAQs:

NEO Digital offers a standard one-year warranty on the Bixolon SPP-R410, providing peace of mind and support for any technical issues. Our detailed FAQ section offers additional assistance to maximize the use of the printer.

Delivery Services (UAE):

We ensure prompt and secure delivery across the UAE, allowing businesses to quickly implement and benefit from the mobile printing capabilities of the SPP-R410.

After Sales Support:

Our commitment to customer satisfaction includes comprehensive after-sales support, ensuring that any challenges encountered with the Bixolon SPP-R410 are swiftly addressed to keep your operations running smoothly.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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