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NEOTECH

Bixolon SRP-275III Receipt Printer

Bixolon SRP-275III Receipt Printer

Regular price Dhs. 826.00 AED
Regular price Dhs. 908.00 AED Sale price Dhs. 826.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Bixolon SRP-275III Receipt Printer

Overview:

The Bixolon SRP-275III is an impact receipt printer known for its durability and reliability, making it an excellent choice for businesses in high-volume retail and hospitality settings. This printer is particularly well-suited for environments where heat and moisture can affect typical thermal receipt printing.

Product Description:

The Bixolon SRP-275III offers robust performance with its dot matrix print technology, ensuring continuous printing on two-ply carbonless paper—ideal for kitchen orders or any application where duplicates are necessary. It features easy-to-use drop-in paper loading and a built-in autocutter, enhancing efficiency and user-friendliness.

Key Features:

  • Impact Dot Matrix Technology: Ensures reliable printing on multiple copies and in challenging environments.
  • High-Speed Printing: Delivers receipts at speeds up to 5.1 lines per second, improving checkout times and customer satisfaction.
  • Integrated Auto Cutter: Reduces paper jams and increases usability with an automatic cutting feature.
  • Versatile Connectivity: Comes with built-in USB and either Serial, Parallel, or Ethernet interfaces, offering flexible installation options.
  • Wall Mount Capability: Provides additional placement options for space-constrained areas.

Product Quality and Performance:

Designed to withstand the rigors of heavy-duty use, the SRP-275III's dot matrix mechanism is robust, providing reliable output over extended periods. The printer's ability to handle heat, humidity, and greasy environments makes it ideal for kitchens and industrial applications.

Specifications:

  • Model: Bixolon SRP-275III
  • Print Method: 9-pin, serial impact dot matrix
  • Print Speed: Up to 5.1 lines per second
  • Interfaces: USB, with optional Serial, Parallel, or Ethernet
  • Print Width: Up to 76 mm
  • Dimensions: 160mm x 239mm x 157mm
  • Weight: 2.4 kg

Purpose of Use:

The SRP-275III is perfect for businesses that require a hardworking, cost-effective printer that can produce duplicates. This includes restaurant kitchens for order management, retail stores for customer receipts, and service centers where duplicate records are necessary.

How to Use:

To set up the SRP-275III, connect it to your point of sale system using the appropriate interface, insert the ribbon and paper, configure the settings through your POS software, and it's ready to print. The printer’s simple operation allows for easy maintenance and media changes.

Supported OS/Application/Industries:

This printer is compatible with various operating systems including Windows, OPOS, and Linux, making it adaptable for integration with diverse POS systems. It's especially valuable in hospitality, retail, and service industries where receipt durability and duplicate copies are required.

Benefits & Compatibility:

The SRP-275III improves transaction efficiency with its quick print speeds and reliable output. Its compatibility with multiple paper widths and its durable construction make it an enduring investment for busy environments.

Warranty and FAQs:

NEO Digital offers a one-year warranty on the Bixolon SRP-275III, providing peace of mind with support for parts and labor. Our FAQ section provides additional support to help users maximize the utility of the printer.

Delivery Services (UAE):

We ensure reliable and timely delivery services across the UAE, enabling businesses to quickly benefit from the functionality of the SRP-275III.

After Sales Support:

Our commitment to customer satisfaction includes comprehensive after-sales support, ensuring that any challenges with the Bixolon SRP-275III are addressed promptly and effectively.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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