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BIXOLON SRP-B300 Thermal POS Printer

BIXOLON SRP-B300 Thermal POS Printer

Regular price Dhs. 850.00 AED
Regular price Dhs. 935.00 AED Sale price Dhs. 850.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

BIXOLON SRP-B300 Thermal POS Printer


The BIXOLON SRP-B300 is a state-of-the-art thermal POS printer designed for high-demand environments in retail and hospitality. Known for its speed, durability, and versatility, this printer is an ideal choice for businesses looking to improve operational efficiency and customer service.

Product Description:

The BIXOLON SRP-B300 offers exceptional printing solutions with its fast output rates and high-quality print resolution. It supports a variety of connectivity options including USB, Ethernet, and Bluetooth, making it highly adaptable to any existing POS system. Its compact design and front-exit printing allow for easy integration into various setups without compromising space.

Key Features:

  • High-Speed Printing: Delivers receipts at speeds up to 300 mm per second, reducing customer wait times.
  • Energy Efficient: Incorporates power-saving features that reduce overall electricity usage, supporting eco-friendly business practices.
  • Multiple Connectivity Options: Features USB, Ethernet, and Bluetooth for flexible connectivity and integration.
  • Easy Paper Loading: Drop-in paper loading mechanism simplifies operation and minimizes downtime.
  • Durable Design: Engineered to withstand the rigors of heavy usage in commercial environments.

Product Quality and Performance:

The SRP-B300 is built to perform in high-traffic scenarios with its robust thermal print head and auto-cutter designed for extensive use. It's reliable and capable of handling large volumes of printing daily, ensuring consistent operation during peak business hours.


  • Model: BIXOLON SRP-B300
  • Print Method: Direct thermal
  • Print Speed: Up to 300 mm/sec
  • Interfaces: USB, Ethernet, Bluetooth
  • Print Width: 72 mm
  • Resolution: 180 dpi
  • Dimensions: 145mm x 198mm x 146mm
  • Weight: 1.37 kg

Purpose of Use:

The SRP-B300 is perfect for point-of-sale locations in retail stores, food and beverage establishments, and hospitality venues where efficient transaction processing is crucial. It enhances the checkout experience with its quick print speeds and reliability.

How to Use:

To set up the SRP-B300, connect it to your POS system via the appropriate interface, load the thermal paper, and configure it through your system’s software. The printer is designed for straightforward operation, featuring indicators for status and easy troubleshooting.

Supported OS/Application/Industries:

This printer supports various operating systems including Windows, Android, and iOS, making it versatile for integration with different types of POS software used in retail, hospitality, and beyond.

Benefits & Compatibility:

The SRP-B300 enhances checkout workflows with its fast printing and easy-to-use features, reducing transaction times and improving customer satisfaction. Its compatibility with multiple interfaces ensures it can seamlessly integrate into nearly any POS setup.

Warranty and FAQs:

NEO Digital offers a one-year warranty on the BIXOLON SRP-B300, covering technical support and potential defects. Our FAQ section provides answers to common questions and tips for maximizing the efficiency of your printer.

Delivery Services (UAE):

We ensure fast and secure delivery across the UAE, enabling businesses to quickly take advantage of the capabilities of the SRP-B300.

After Sales Support:

Our commitment to customer satisfaction includes comprehensive after-sales support, ensuring that any issues with the BIXOLON SRP-B300 are resolved swiftly and effectively, allowing businesses to maintain continuous operation.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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