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NEOTECH

BIXOLON SRP-F310II 3-Inch Waterproof POS Printer | USB+Ethernet

BIXOLON SRP-F310II 3-Inch Waterproof POS Printer | USB+Ethernet

Regular price Dhs. 2,980.00 AED
Regular price Dhs. 3,000.00 AED Sale price Dhs. 2,980.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview:

The BIXOLON SRP-F310II is a robust 3-inch direct thermal POS printer designed for demanding environments. With a maximum print speed of 350 mm/sec and IP12 sealing, this printer is both fast and durable. Its waterproof design and USB+Ethernet interface make it an ideal choice for retail, hospitality, and other industries requiring reliable receipt and barcode printing.

Product Description:

The BIXOLON SRP-F310II is engineered for high-speed and high-quality printing in challenging environments. It features a direct thermal printing method, ensuring consistent output without the need for ink or ribbons. The printer offers a resolution of 180 dpi, providing clear and sharp prints suitable for receipts and barcodes.

This model supports a variety of media widths up to 80 mm and includes a large media roll diameter capacity of up to 105 mm. Its waterproof design, coupled with IP12 sealing, ensures the printer can withstand harsh conditions, making it perfect for use in kitchens, outdoor events, or any location where exposure to moisture is a concern.

Key Features:

  • High-Speed Printing: Delivers up to 350 mm/sec for efficient operation in busy settings.
  • Waterproof Design: IP12 sealing protects the printer from water and dust, ensuring durability.
  • Multiple Connectivity Options: USB and Ethernet interfaces for seamless integration with existing systems.
  • Wide Media Compatibility: Supports media widths up to 80 mm, perfect for various printing needs.
  • Compact and Sturdy Build: Fits easily into tight spaces while providing reliable performance.

Product Quality and Performance:

The BIXOLON SRP-F310II stands out for its combination of speed, durability, and reliability. With a high print speed and waterproof construction, it is designed to perform consistently in demanding environments. User feedback highlights its ease of use, robust build, and long-term reliability, making it a trusted choice for businesses.

Specifications:

  • Dimensions (W x D x H): 154 x 203 x 148 mm
  • Weight: Compact and durable design
  • Print Resolution: 180 dpi
  • Print Speed: Up to 350 mm/sec
  • Print Width: Up to 72 mm
  • Media Type: Receipt
  • Media Width: 80 mm
  • Media Roll Diameter: Up to 105 mm
  • Media Thickness: 0.05 ~ 0.08mm
  • Interface Type: USB + Ethernet
  • Sensor: Paper End, Paper Near End, Cover Open
  • Sealing: IP12

Purpose of Use:

The BIXOLON SRP-F310II is ideal for high-traffic environments like retail, hospitality, and industrial settings where fast, reliable, and waterproof receipt printing is essential. Its compact size and durable design make it suitable for use in both front-of-house and back-of-house operations.

How to Use:

To use the BIXOLON SRP-F310II, connect it to your POS system via USB or Ethernet. Load the media roll, select the appropriate media width, and ensure the cover is securely closed. The printer's sensors will monitor paper status and alert you when the paper is running low or the cover is open.

Supported OS/Application/Industries:

Compatible with various operating systems, the SRP-F310II integrates smoothly into POS systems across multiple industries, including retail, hospitality, and food service. Its waterproof feature makes it particularly useful in environments where exposure to moisture is common.

Benefits & Compatibility:

The BIXOLON SRP-F310II offers high-speed printing, waterproof protection, and versatile connectivity, making it a valuable addition to any business. Its robust performance and durability ensure long-term reliability, while its compact design allows for easy integration into existing setups.

Warranty and FAQs:

The BIXOLON SRP-F310II comes with a 1-year warranty, covering any manufacturing defects. For more information or troubleshooting, please refer to our support page or contact our customer service team.

Packaging/Weight/Dimension:

  • Single Package Size: 22 x 15 x 14 cm
  • Single Gross Weight: 0.500 kg

Shop Today & Receive Your Delivery Across the UAE!

Order the BIXOLON SRP-F310II now and enjoy fast delivery across the UAE. We ensure reliable and timely delivery, no matter your location.

Best Price Guarantee:

Get the BIXOLON SRP-F310II at the best price in Dubai, UAE. If you find a lower price, we’ll match it. Buy now and experience unmatched quality and performance.

After Sales Support:

We are committed to your satisfaction. Our dedicated after-sales support team is ready to assist with any inquiries or concerns. We offer comprehensive support to ensure you get the most out of your BIXOLON SRP-F310II.

Request for Customer Reviews and Testimonials:

We value your feedback. Share your experience with the BIXOLON SRP-F310II to help others make informed decisions. Your reviews also help us improve our services.

Stock Availability:

The BIXOLON SRP-F310II is usually in stock. For urgent orders, please confirm availability with us. Non-standard items can typically be made available within 10-15 working days.

Get in Touch:

If you have questions or need more information about the BIXOLON SRP-F310II, our team is here to help. Contact us for expert advice and support.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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