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NEOTECH

BIXOLON SRP-Q200 Compact 2-Inch Thermal POS Printer

BIXOLON SRP-Q200 Compact 2-Inch Thermal POS Printer

Regular price Dhs. 2,980.00 AED
Regular price Dhs. 3,000.00 AED Sale price Dhs. 2,980.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview:

The BIXOLON SRP-Q200 is a versatile and compact thermal POS printer designed for high-speed receipt and label printing. With its 2-inch printing capability and 203dpi resolution, this printer ensures clear and crisp output, making it perfect for retail and hospitality environments. The SRP-Q200 supports both USB and Ethernet interfaces, providing flexibility for various setup requirements. Its small footprint makes it an ideal choice for businesses seeking efficient and space-saving printing solutions.

Product Description:

The BIXOLON SRP-Q200 is a compact cube thermal POS printer designed for efficient receipt and label printing. This versatile printer offers a maximum print speed of 250mm/sec, ensuring fast and reliable performance. The SRP-Q200 supports both USB and Ethernet or USB and Serial interfaces, making it adaptable to different POS setups.

With a 203dpi resolution, the SRP-Q200 delivers high-quality, clear prints, suitable for detailed barcodes and sharp text. The printer accommodates media widths of up to 58mm and supports roll diameters of up to 60mm, making it versatile for various printing needs. Its compact design, measuring just 103 x 104 x 109 mm, saves valuable counter space, while its durable construction ensures long-lasting performance in demanding environments.

Key Features:

  • Compact Design: Small footprint (103 x 104 x 109 mm) ideal for limited counter space.
  • High-Speed Printing: Prints at speeds up to 250mm/sec for quick and efficient transactions.
  • Versatile Connectivity: Available with USB + Ethernet or USB + Serial interfaces for flexible integration.
  • High-Resolution Output: 203dpi resolution for sharp text and detailed barcode printing.
  • Media Compatibility: Supports media widths up to 58mm and roll diameters up to 60mm.
  • User-Friendly Operation: Easy-to-use with paper end and cover open sensors for reliable performance.

Product Quality and Performance:

The SRP-Q200 is designed for high-quality, reliable performance in busy retail and hospitality environments. Its fast print speeds and high resolution ensure that receipts and labels are printed quickly and clearly, while the compact, durable design is built to withstand the rigors of daily use.

Specifications:

  • Dimensions: 103 x 104 x 109 mm
  • Weight: Lightweight for easy installation
  • Max Print Speed: 250 mm/sec
  • Max Resolution: 203dpi
  • Media Width: 58mm
  • Print Width: Up to 54mm
  • Media Roll Diameter: Up to 60mm
  • Media Thickness: 0.05 ~ 0.08mm
  • Interfaces: USB + Ethernet / USB + Serial
  • Sensor: Paper End, Cover Open

Purpose of Use:

The BIXOLON SRP-Q200 is ideal for businesses in retail, hospitality, and other sectors that require efficient, high-speed receipt and label printing. Its compact size and versatile connectivity make it suitable for use in a wide range of POS systems.

How to Use:

Set up the SRP-Q200 by connecting it to your POS system using either the USB + Ethernet or USB + Serial interface. Load the appropriate media, adjust the settings as needed, and begin printing. The user-friendly design and sensor indicators make operation simple and reliable.

Supported OS/Application/Industries:

The SRP-Q200 is compatible with various operating systems and POS applications, making it suitable for use in retail, hospitality, and other service-oriented industries. Its reliable performance ensures it can handle the demands of busy environments.

Benefits & Compatibility:

The SRP-Q200’s compact design, fast print speeds, and high resolution make it an excellent choice for businesses that require reliable, high-quality receipt and label printing. Its versatile connectivity options ensure compatibility with a wide range of POS systems, while its user-friendly features enhance operational efficiency.

Warranty and FAQs:

The SRP-Q200 comes with a 1-year warranty, covering any manufacturing defects. For additional support, refer to the FAQ section or contact our service team for assistance. Return and replacement services are available for any issues that may arise during the product's use.

Packaging/Weight/Dimension:

The SRP-Q200 is securely packaged to ensure safe delivery. The product dimensions are 103 x 104 x 109 mm, with a lightweight design for easy handling and installation.

Shop Today & Receive Your Delivery Across the UAE:

Order the BIXOLON SRP-Q200 today and enjoy reliable, secure delivery across the UAE. We prioritize fast and safe delivery to meet your business needs.

Best Price Guarantee:

We offer a best price guarantee on the SRP-Q200 printer. If you find a lower price elsewhere, we’ll match it, ensuring you receive the best value for your purchase.

After Sales Support:

Our dedicated after-sales support team is ready to assist with any questions or issues, ensuring you get the most from your SRP-Q200 printer. We are committed to providing exceptional service to all our customers.

Request for Customer Reviews and Testimonials:

We value your feedback! Please share your experience with the SRP-Q200 printer to help other customers make informed decisions. Your reviews and testimonials are highly appreciated.

Stock Availability:

While we strive to maintain stock levels, availability may vary. If your order is time-sensitive, please verify stock before placing your order. Non-standard items may take 10-15 working days to be made available.

Get in Touch:

Have questions or need more information? Contact us today for expert advice on the SRP-Q200 or any of our other products. Our team is here to help you.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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