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NEOTECH

Bixolon SRP-Q300 Receipt Printer

Bixolon SRP-Q300 Receipt Printer

Regular price Dhs. 1,192.00 AED
Regular price Dhs. 1,240.00 AED Sale price Dhs. 1,192.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Bixolon SRP-Q300 Receipt Printer
Overview:

The Bixolon SRP-Q300 is a compact and versatile receipt printer designed for a variety of retail and hospitality applications. Known for its small footprint and innovative design, the SRP-Q300 enhances any point-of-sale system with its advanced printing capabilities.

Product Description:

The Bixolon SRP-Q300 stands out in the market for its cube design that optimizes counter space. This printer supports multiple interface options and can be easily integrated into any existing point-of-sale system. Its thermal printing technology ensures fast, quiet, and high-quality receipt output, making it suitable for any business environment where customer experience is key.

Key Features:

  • Ultra-Compact Design: Fits perfectly in small spaces and modern POS environments.
  • High-Speed Printing: Delivers receipts at speeds up to 220mm per second, ensuring quick service.
  • Multiple Connectivity Options: Features USB, Ethernet, and optional Bluetooth or Wi-Fi.
  • Eco-Friendly Printing: Offers paper-saving features that reduce consumption by up to 20%.
  • Seamless Integration: Compatible with leading mobile operating systems including Android and iOS.

Product Quality and Performance:

The SRP-Q300 is built to last with a print head life of 150 km and an auto-cutter life of 1.5 million cuts, suitable for the high demands of busy retail and hospitality settings. Its reliable performance and durable components ensure minimal downtime and maintenance.

Specifications:

  • Model: Bixolon SRP-Q300
  • Print Method: Direct thermal
  • Print Speed: Up to 220 mm/sec
  • Interfaces: USB, Ethernet, Bluetooth, Wi-Fi (optional)
  • Paper Width: 80 mm or 58 mm
  • Dimensions: 132mm x 132mm x 125.8mm
  • Weight: 1.4 kg

Purpose of Use:

Ideal for small to medium-sized retail stores, cafes, and restaurants, the SRP-Q300 enhances customer transactions with its quick and quiet operation. Its aesthetic appeal and functional design also make it a great choice for establishments looking to improve their operational efficiency and POS aesthetics.

How to Use:

To operate the SRP-Q300, connect it to your POS system using the preferred interface, load the thermal paper roll, and configure the settings according to your system’s requirements. Its intuitive design and plug-and-play features allow for easy setup and use.

Supported OS/Application/Industries:

The SRP-Q300 is highly adaptable and supports various operating systems, making it a versatile choice for industries like retail, hospitality, and food service that require efficient and reliable receipt printing.

Benefits & Compatibility:

With its fast printing speed and multiple connectivity options, the SRP-Q300 enhances operational efficiency and offers flexible integration into various POS environments. Its compact size and quiet operation are particularly beneficial in settings where space is at a premium and ambiance is important.

Warranty and FAQs:

NEO Digital offers a standard one-year warranty on the Bixolon SRP-Q300, providing support and service to ensure optimal performance. Our FAQ section on the website is designed to help address common user questions and provide troubleshooting assistance.

Delivery Services (UAE):

We provide reliable and prompt delivery services for the Bixolon SRP-Q300 across the UAE, ensuring businesses can quickly benefit from its advanced features.

After Sales Support:

Our commitment to customer satisfaction extends to providing excellent after-sales support for the Bixolon SRP-Q300. We are dedicated to resolving any issues and ensuring the printer meets your business needs effectively.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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