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Bixolon XL5-40: Advanced Linerless Label Printer

Bixolon XL5-40: Advanced Linerless Label Printer

Regular price Dhs. 2,090.00 AED
Regular price Dhs. 2,150.00 AED Sale price Dhs. 2,090.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024


Introducing the Bixolon XL5-40, the world’s first 4-inch exclusive linerless thermal label printer. This revolutionary device is designed to seamlessly meet the diverse labeling needs of various industries, combining extreme reliability with eco-friendliness and cost-efficiency. Ideal for applications such as food safety labeling, shipping, inventory management, and healthcare specimen labeling, the XL5-40 sets new benchmarks in the label printing domain with its unparalleled performance and reliability.

Key Features

  • Linerless Printing Technology: Reduces waste by eliminating liner backing paper, making it an environmentally friendly choice.
  • High Reliability and Durability: Engineered for continuous operation in demanding environments.
  • Versatile Applications: Perfect for a wide range of industries including retail, healthcare, and logistics.
  • Cost-Efficient Operation: Saves on supply costs and reduces operational downtime.
  • Enhanced Print Quality: Delivers crisp, clear labels every time, enhancing readability and barcode scanning accuracy.

Product Quality and Performance

The Bixolon XL5-40 excels in both performance and durability, designed to withstand the rigors of heavy-duty use while maintaining high-quality output. It is equipped with advanced thermal technology that ensures consistent printing quality, even under high-volume conditions. Customer testimonials praise the XL5-40 for its reliability and the smooth integration into existing systems, highlighting its ease of use and maintenance.


  • Print Method: Direct thermal (Linerless)
  • Print Width: Up to 4 inches
  • Print Speed: Up to 6 inches per second
  • Resolution: 203 dpi
  • Connectivity: USB, Ethernet, Bluetooth, and optional Wi-Fi

Purpose of Use

The Bixolon XL5-40 is tailored for businesses requiring efficient and reliable label printing solutions. Its eco-friendly design is particularly suited for settings where sustainability is a priority, such as food service for fresh item labeling, or healthcare where specimen labels are critical. Its robust build makes it a reliable choice for high-demand environments like shipping docks and warehouse management.

Benefits & Compatibility

  • Eco-Friendly Printing Solutions: By removing the need for liner backing paper, it offers a sustainable alternative that reduces waste.
  • Flexible Integration: Compatible with various operating systems and software applications, ensuring smooth implementation into any business process.
  • Enhanced Operational Efficiency: High-speed printing capabilities streamline operations, reducing wait times and increasing productivity.

Warranty and FAQs

The Bixolon XL5-40 comes with a comprehensive two-year warranty, reflecting our confidence in its durable design and build quality. Our dedicated FAQ section provides quick solutions to common setup and operational questions, helping users maximize the benefits of their printer without delay.


The Bixolon XL5-40 Linerless Label Printer stands out for its innovative approach to eco-friendly and cost-efficient printing. By integrating this printer into your operations, you'll not only enhance the efficiency of your labeling processes but also contribute to a more sustainable business practice. Experience the advanced capabilities of the XL5-40 and elevate your labeling strategy to the next level.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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