neotech.ae
Receipt Printer - Star Micronics BSC10
Receipt Printer - Star Micronics BSC10
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Star Micronics BSC-10: Compact Thermal Printer
Overview
The Star Micronics BSC-10 USB Interface Thermal Printer stands out as an indispensable tool for various business settings, including retail, hospitality, and restaurants. This printer excels in delivering fast, reliable, and high-quality printing solutions that meet the dynamic demands of modern businesses. Its USB connectivity ensures seamless integration with a myriad of devices, enhancing operational efficiency.
Product Description
The BSC-10 Thermal Printer by Star Micronics merges functionality with style. Its lightweight, compact design allows for easy placement in any setting, while the high-speed printing capability of up to 80mm per second ensures quick service. Features like drop-in paper loading and an automatic cutter contribute to its hassle-free operation. The printer's ability to produce crisp barcodes, logos, and text makes it a versatile asset for branding and customization.
Key Features
- USB Connectivity: Ensures a fast and stable connection.
- Compact Design: Ideal for environments where space is at a premium.
- High-Speed Printing: Up to 80mm per second, boosting efficiency.
- User-Friendly: Features drop-in paper loading and an automatic cutter.
- Versatile Printing Options: Supports barcodes, logos, and text for enhanced customization.
- Energy Efficient: Includes an auto power-saving mode to lower costs.
Quality and Performance
The BSC-10 Thermal Printer is designed for durability, featuring a robust construction and a long-lasting print head. It delivers consistently high-quality prints with a resolution of 203 dpi. Customer testimonials highlight its reliability and superior performance in fast-paced business environments.
Specifications
- Printing Speed: Up to 80mm/sec
- Resolution: 203 dpi
- Connectivity: USB
- Compatibility: Windows, Mac, Linux
- Energy Star Certified: Yes
Purpose of Use
Ideal for retail, hospitality, and restaurants, the BSC-10 enhances customer service through efficient receipt, ticket, and order printing. Its compact size and versatility also make it suitable for businesses looking to streamline their operations without sacrificing quality.
Supported Operating Systems/Applications/Industries
Compatible with Windows, Mac, and Linux, the BSC-10 serves a wide range of industries, from small local cafes to large retail chains, offering flexibility in various IT environments.
Benefit Effect
The BSC-10 significantly improves transaction speeds, reduces energy consumption, and offers customizable printing options, directly enhancing customer satisfaction and operational efficiency.
Warranty Information and FAQs
The printer comes with a comprehensive warranty and a dedicated FAQ section to address common queries, ensuring peace of mind and support for users.
Delivery Services (specific to the UAE)
We offer reliable and swift delivery services across all major cities and emirates in the UAE, ensuring your Star Micronics BSC-10 arrives promptly and ready for integration into your business operations.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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