NEOTECH
Bill Counter - Cassida 3200
Bill Counter - Cassida 3200
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Cassida 3200: Fast & Precise Bill Counter
Product Content Structure
Overview
The Cassida 3200 Counting Machine revolutionizes cash handling for businesses and individuals alike, offering unparalleled speed and accuracy. Capable of processing up to 1,000 bills per minute, this compact powerhouse ensures efficiency and reliability with every count.
Product Description
The Cassida 3200 stands out with its advanced counting speed and precision. Engineered with cutting-edge sensor technology, it guarantees flawless accuracy, minimizing the risk of errors. Its user-friendly interface, equipped with a clear digital display, simplifies operation, making it accessible to all users. The machine's robust batch and add functions further enhance its utility, allowing for customizable counting sessions tailored to your specific needs.
Key Features
- High-Speed Counting: Processes up to 1,000 bills per minute.
- Advanced Accuracy: Equipped with sophisticated sensors for error-free counting.
- User-Friendly: Digital display and easy-to-navigate control panel.
- Batch & Add Functions: For tailored counting sessions.
- Automatic Operations: Features automatic start and stop for convenience.
- Large Capacity: Hopper holds 300 bills; stacker capacity is 200 bills.
- Compact & Portable: Easy to move and store with a lightweight design.
- Simple Maintenance: Removable parts for hassle-free cleaning.
- Versatile Power Options: Operates on AC adapter or batteries.
- Included Accessories: Comes with a power adapter, cleaning brush, and manual.
Quality and Performance
The Cassida 3200's reliability and efficient performance have been consistently validated by customer testimonials, highlighting its role in streamlining cash management processes and reducing operational downtime.
Specifications
- Speed: Up to 1,000 bills/minute
- Hopper Capacity: 300 bills
- Stacker Capacity: 200 bills
- Power: AC adapter or batteries
- Dimensions: Compact for easy storage
- Accessories: Power adapter, cleaning brush, user manual
Purpose of Use
Designed for small to medium-sized businesses, financial institutions, and individuals requiring fast and accurate bill counting. It's an essential tool for enhancing productivity and accuracy in cash handling tasks.
Supported Operating Systems/Applications/Industries
Ideal for various sectors, including retail, banking, hospitality, and event management, the Cassida 3200 provides a universal solution to cash counting needs across different industries.
Benefit Effect
Incorporating the Cassida 3200 into your cash management routine translates to significant time savings, reduced error rates, and optimized operational efficiency, directly impacting your bottom line positively.
Warranty Information and FAQs
The Cassida 3200 is backed by a comprehensive warranty, ensuring peace of mind for its users. Our detailed FAQ section addresses common questions, aiding in trouble-free operation.
Delivery Services (specific to the UAE)
We offer prompt and reliable delivery across the UAE, covering major cities and emirates, to ensure that your Cassida 3200 reaches you swiftly and securely.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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