NEOTECH
Citizen CL-S621II Barcode Printer
Citizen CL-S621II Barcode Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore the Citizen CL-S621 Barcode Printer. High-speed, versatile, and reliable for retail, healthcare, logistics, and more. Shop now for fast UAE delivery!
Overview
The Citizen CL-S621 Barcode Printer is a versatile and high-efficiency desktop printer, perfectly designed to meet the diverse printing needs across various industries. With its robust design and advanced features, it ensures reliable and high-quality performance, making it an ideal choice for retail, healthcare, logistics, and manufacturing.
Product Description
The Citizen CL-S621 stands out with its dual thermal modes, advanced Hi-Lift™ metal mechanism, and ARCP™ anti-wrinkle system, which together ensure smooth, reliable, and high-speed printing. Additionally, the Cross-Emulation™ technology allows seamless switching between different printer languages, enhancing its adaptability and user-friendliness.
Key Features
- Dual Printing Modes: Supports both thermal and transfer printing, catering to various industry needs.
- High-Speed Output: Prints at speeds up to 6 inches per second, boosting productivity.
- Versatile Media Handling: Accepts a wide range of media types, offering exceptional flexibility.
- Advanced Technology: Includes ARCP™ for clear prints and Hi-Lift™ for easy loading.
- Multiple Connectivity Options: Features USB, Ethernet, and serial interfaces for comprehensive compatibility.
Product Quality and Performance
The Citizen CL-S621 is engineered for durability and high performance. Its all-metal construction, internal power supply, and high-speed printing capabilities make it a reliable choice for demanding environments. Consistently delivering clear and precise prints, it is well-suited for businesses that prioritize efficiency and quality.
Specifications
- Print Speed: Up to 6 inches per second
- Resolution: 203 dpi
- Media Capacity: Handles large rolls up to 5 inches in diameter
- Connectivity: USB, Ethernet, serial
- Dimensions: 195mm (L) x 147mm (W) x 147mm (H)
- Weight: 4.5 kg
Purpose of Use
Ideal for various applications such as retail, healthcare, logistics, and manufacturing, where quick and reliable barcode printing is essential. The Citizen CL-S621 is perfect for producing high-quality labels and barcodes, enhancing operational efficiency.
How to Use
The Citizen CL-S621 is user-friendly, featuring straightforward media loading and an intuitive control panel. Its durable design and accessible components simplify maintenance, while its multiple interface options ensure seamless integration into any system.
Supported OS/Application/Industries
Fully compatible with Windows, Linux, and Mac OS, the Citizen CL-S621 integrates smoothly into virtually any system. It supports a wide range of applications, making it an essential tool in numerous industries including retail, healthcare, logistics, and manufacturing.
Benefits & Compatibility
- Energy Efficient: The internal power supply minimizes energy consumption, reducing operational costs.
- Space-Saving Design: The compact footprint and Hi-Open™ case allow it to fit into tight spaces without sacrificing functionality.
- Industry Compatibility: Ideal for sectors that require dependable and versatile printing solutions.
Warranty and FAQs
The Citizen CL-S621 comes with a two-year warranty on the printer and a six-month warranty on the printhead, providing peace of mind and reliable support. For detailed FAQs, visit our product support page.
Packaging/Weight/Dimension
- Dimensions: 195mm (L) x 147mm (W) x 147mm (H)
- Weight: 4.5 kg
- Packaging Includes: Printer, USB Cable, Power Adapter, Quick Start Guide.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your Citizen CL-S621 today and benefit from fast, reliable delivery across all major cities and emirates in the UAE. Whether you're in Dubai, Abu Dhabi, or beyond, expect efficient and timely service.
Best Price Guarantee
We offer the best price guarantee on the Citizen CL-S621. If you find a lower price elsewhere, we will match it, ensuring you receive the best value for your money. Shop with confidence, knowing you're getting a top-quality product at the best price.
After Sales Support
Our after-sales support is dedicated to ensuring your satisfaction. We provide comprehensive support for any issues or questions you may have about the Citizen CL-S621. Our team is ready to assist you, ensuring you have a positive experience with our product.
Request for Customer Reviews and Testimonials
We value your feedback and encourage you to share your experiences with the Citizen CL-S621. Your reviews and testimonials help us improve our products and services and assist other customers in making informed decisions.
Stock Availability
While we strive to maintain stock availability, some items may require a lead time of 10-15 working days. Contact us to verify stock availability for time-sensitive orders. Most standard items are available in stock and ready for immediate shipment.
Get in Touch
If you have questions or concerns about our products, pricing, or availability, please contact us for expert advice. Additionally, if you want to provide feedback, our team is here to support you at any time.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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