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NEOTECH

Citizen CT-S801III Receipt Printer

Citizen CT-S801III Receipt Printer

Regular price Dhs. 1,150.00 AED
Regular price Dhs. 1,290.00 AED Sale price Dhs. 1,150.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Citizen CT-S801III: High-Speed POS Printer

Overview

Experience unparalleled efficiency with the Citizen CT-S801III, a high-speed POS printer designed to meet the demands of dynamic retail environments. Renowned for its incredible print speed of 500mm/sec, it remains a top choice for businesses seeking performance and reliability.

Product Description

The Citizen CT-S801III sets the benchmark for high-speed POS printing with its advanced features and robust design. Equipped with a top paper exit and a two-color backlit LCD, it offers quick setup and comprehensive control over print functions. Its user-friendly features, such as error checking with easy-to-understand messages and on-screen help, enhance operational efficiency.

Key Features

  • Ultra-fast print speed up to 500mm/sec
  • High-contrast, two-color backlit LCD for easy setup
  • Soft-close cover and self-retracting snap-in cutter for user convenience
  • Direct thermal printing technology for high-quality receipts
  • Versatile media handling with multiple paper width options

Quality and Performance

The CT-S801III is engineered for durability and sustained performance, capable of handling 200 million pulses or 150km of printing. Supported by a 3-year warranty, it stands as a testament to reliability in high-volume settings.

Specifications

  • Printing Technology: Direct Thermal
  • Resolution: 203 dpi
  • Print Speed: Up to 500 mm/sec
  • Media Type: Thermal receipt paper
  • Media Width: 58 / 60 / 80 / 82.5 mm

Purpose of Use

Ideal for retail, hospitality, kiosks, and kitchens, the CT-S801III addresses the need for quick, reliable printing in various business settings, enhancing customer service and operational efficiency.

Supported Operating Systems/Applications/Industries

Compatible with a broad range of operating systems including Windows, Linux, iOS, and Android, it supports diverse applications in hospitality, retail, and more.

Benefit Effect

The CT-S801III dramatically improves transaction speeds, reducing wait times and enhancing the overall customer experience. Its reliability and ease of use ensure smooth operations for businesses.

Warranty Information and FAQs

This printer comes with a comprehensive 3-year warranty, ensuring long-term reliability and support. The FAQ section provides quick solutions to common operational questions.

Delivery Services (specific to the UAE)

Offering reliable delivery services across major cities and emirates in the UAE, we ensure the CT-S801III reaches your business promptly and securely, ready to enhance your operational efficiency.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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