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NEOTECH

Citizen Systems CL-S700RIII Thermal Transfer + Direct Thermal

Citizen Systems CL-S700RIII Thermal Transfer + Direct Thermal

Regular price Dhs. 2,520.00 AED
Regular price Dhs. 2,586.00 AED Sale price Dhs. 2,520.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Citizen Systems CL-S700RIII Thermal Transfer + Direct Thermal Printer"

Overview:

The Citizen Systems CL-S700RIII is a robust, high-performance printer that offers the versatility of both thermal transfer and direct thermal printing methods. It's designed to tackle a variety of printing tasks across multiple industries, including logistics, manufacturing, and retail.

Product Description:

The CL-S700RIII is engineered for businesses requiring reliable and versatile label printing solutions. Whether printing durable labels with thermal transfer or quickly producing receipts with direct thermal, this printer adapts to your needs. It features a strong metal case for increased durability and operates at a high speed, ensuring productivity remains high. With a resolution of 203 dpi and easy access for media and ribbon loading, the CL-S700RIII simplifies and accelerates your printing operations.

Key Features:

  • Dual Printing Technologies: Switch seamlessly between thermal transfer for lasting labels and direct thermal for temporary tags.
  • High Durability: Metal casing enhances printer longevity and withstands tough environments.
  • Fast Printing Speeds: Maintain efficient workflow with quick print outputs.
  • User-Friendly Operations: Simplified media and ribbon loading processes increase operational efficiency.
  • Flexible Connectivity: Includes USB, Serial, Parallel, and Ethernet interfaces.

Product Quality and Performance:

The CL-S700RIII is built to endure rigorous use, making it ideal for busy work environments that demand consistency and reliability. Its dual printing capability allows for flexibility in managing various printing requirements, ensuring high-quality outputs under all conditions.

Specifications:

  • Dimensions: 273mm x 500mm x 308mm
  • Weight: 15.5 kg
  • Print Method: Thermal Transfer and Direct Thermal
  • Max Print Width: 4.1 inches
  • Max Roll Diameter: 8 inches
  • Resolution: 203 dpi
  • Interface: USB, Serial, Parallel, Ethernet

Purpose of Use:

This printer is especially valuable in settings that require both flexible and rugged printing solutions, such as warehouse labeling, compliance labels in manufacturing, and product tags in retail. Its ability to produce both permanent and temporary labels makes it a versatile choice for diverse business needs.

How to Use:

To start using the CL-S700RIII, connect it to a power source and your network or computer system, load the appropriate media and ribbon (for thermal transfer), configure the printer settings via its easy-to-navigate control panel, and begin printing. Regular maintenance, such as cleaning the print head and rollers, will ensure continued optimal performance.

Supported OS/Application/Industries:

With support for multiple operating systems including Windows, the CL-S700RIII is highly adaptable to various sectors that need reliable label printing technology.

Benefits & Compatibility:

The dual-mode functionality of the CL-S700RIII offers significant operational flexibility, allowing businesses to adjust their printing approach based on specific project requirements. Its sturdy construction and multiple connectivity options make it a reliable addition to any operational setup.

Warranty and FAQs:

Comes with a standard one-year manufacturer's warranty. NEO Digital provides an extensive online support portal, featuring FAQs and troubleshooting tips to assist users.

Delivery Services (UAE):

NEO Digital ensures reliable and prompt delivery services across the UAE, guaranteeing that your printer is delivered safely and ready for immediate use.

After Sales Support:

Our dedicated support team is committed to providing excellent after-sales service, helping to resolve any issues swiftly and ensuring customer satisfaction.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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