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Citizen Systems CL-S703II Thermal Transfer + Direct Thermal

Citizen Systems CL-S703II Thermal Transfer + Direct Thermal

Regular price Dhs. 2,943.00 AED
Regular price Dhs. 2,995.00 AED Sale price Dhs. 2,943.00 AED
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Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Citizen Systems CL-S703II Thermal Transfer + Direct Thermal Printer"


The Citizen Systems CL-S703II is a high-performance printer that incorporates both thermal transfer and direct thermal technologies, providing businesses with a flexible and efficient solution for a variety of labeling needs.

Product Description:

Designed for durability and versatility, the CL-S703II excels in a range of applications, from retail tagging to industrial labeling. This printer features a robust build, capable of handling high-volume printing demands without compromising on quality. It offers a resolution of 300 dpi, which delivers crisp and clear labels, essential for barcode legibility and detailed graphics. With an easy-to-navigate LCD panel and a wide range of media compatibility, the CL-S703II is both user-friendly and highly adaptable.

Key Features:

  • Dual Printing Modes: Switch seamlessly between thermal transfer for lasting labels and direct thermal for quick, temporary applications.
  • High Resolution: 300 dpi ensures detailed and precise print outputs.
  • Durable Construction: Built to withstand the rigors of industrial environments.
  • Versatile Media Handling: Compatible with a variety of media types and sizes.
  • Intuitive LCD Panel: Simplifies setup and operation for all user levels.

Product Quality and Performance:

The CL-S703II is constructed to endure intensive use in challenging conditions, making it an ideal choice for industries requiring robust label printing solutions. Its dual-mode capability allows for flexibility in label production, meeting diverse operational needs with efficiency and reliability.


  • Dimensions: 274mm x 446mm x 258mm
  • Weight: 12 kg
  • Print Method: Thermal Transfer and Direct Thermal
  • Max Print Width: 4.1 inches
  • Max Roll Diameter: 8 inches
  • Resolution: 300 dpi
  • Interface: USB, Ethernet

Purpose of Use:

The CL-S703II is perfectly suited for manufacturing, warehousing, and retail settings where high-quality labels are crucial for product identification, inventory management, and compliance labeling. Its capability to produce both permanent and temporary labels makes it a versatile asset for a wide range of business processes.

How to Use:

To operate the CL-S703II, connect it to your network or computer, load the appropriate media and ribbon (if using thermal transfer), configure the settings via the LCD panel, and begin printing. Regular maintenance includes cleaning the print head and ensuring the media sensors are clear to maintain optimal print quality.

Supported OS/Application/Industries:

This printer supports various operating systems, including Windows, and is adaptable for use across multiple industries due to its flexible printing capabilities.

Benefits & Compatibility:

The CL-S703II's dual printing technologies offer significant operational flexibility, enabling businesses to efficiently manage their label printing needs. Its high resolution and robust construction are ideal for producing durable, high-quality labels that are required in many professional settings.

Warranty and FAQs:

Comes with a standard one-year manufacturer's warranty. NEO Digital provides extensive online support, including FAQs and troubleshooting guides, to assist users in getting the most out of their printer.

Delivery Services (UAE):

NEO Digital offers reliable and fast delivery services across the UAE, ensuring that your printer is delivered safely and ready for immediate deployment.

After Sales Support:

Our dedicated support team provides excellent after-sales service, quickly addressing any issues to ensure that your printer operates smoothly and efficiently.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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