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NEOTECH

Citizen Systems CT-S601II (White)

Citizen Systems CT-S601II (White)

Regular price Dhs. 1,337.00 AED
Regular price Dhs. 1,385.00 AED Sale price Dhs. 1,337.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Citizen Systems CT-S601II: High-Performance Thermal POS Printer (White)

Overview:

The Citizen Systems CT-S601II, now available in an elegant white finish, combines stylish design with high-performance thermal printing technology, making it an ideal choice for businesses that value both aesthetics and functionality. This thermal POS printer excels in fast-paced environments like retail, hospitality, and healthcare, where efficiency and reliability are paramount.

Product Description:

Optimized for high-volume printing, the Citizen Systems CT-S601II ensures seamless operations with its advanced thermal printing technology that delivers crisp, clear receipts and tickets quickly. Its white casing adds a touch of sophistication to any business setting, while its robust build is designed to withstand the demands of continuous daily use. With easy drop-in paper loading and a straightforward interface, this printer is both practical and powerful.

Key Features:

  • High-Speed Printing: Achieves top printing speeds, reducing wait times and enhancing customer service.
  • Elegant White Exterior: Integrates beautifully into modern business interiors.
  • Thermal Printing Technology: Ensures smudge-free, professional-quality prints without the need for ink.
  • Simple Paper Loading: Drop-in loading system simplifies paper replacements.
  • Versatile Connectivity: Includes USB, Serial, and Ethernet options for comprehensive integration.

Product Quality and Performance:

Durability meets design with the Citizen Systems CT-S601II’s solid construction and reliable performance. Ideal for intensive use, it consistently delivers high-quality prints and stands up to the rigors of busy commercial environments.

Specifications:

  • Print Method: Direct thermal
  • Print Speed: Up to 220 mm/sec
  • Paper Width: Supports 58mm to 83mm widths
  • Interface: USB, Serial, Ethernet
  • Resolution: 203 dpi
  • Dimensions: 145mm (W) x 192mm (D) x 148mm (H)
  • Weight: 1.6 kg

Purpose of Use:

The Citizen Systems CT-S601II is perfectly suited for sectors that require quick, reliable printing solutions, such as fast-food restaurants, boutique retail stores, and urgent care medical facilities. Its efficiency and design ensure that it not only performs optimally but also complements any workspace.

How to Use:

To get started with the Citizen Systems CT-S601II, connect it to your system using the appropriate interface, load paper through the top for quick setup, and begin printing right away. Maintain the printer by regular cleaning of the thermal head and updating software as necessary.

Supported OS/Application/Industries:

This printer is versatile enough to work across various platforms, including Windows, iOS, and Linux, making it a flexible option for different business applications and industries.

Benefits & Compatibility:

  • Efficient Operations: Streamlines workflows with fast printing capabilities.
  • Aesthetic Appeal: Enhances the look of business setups with its sleek white finish.
  • Robust Build: Reliable even under rigorous use.
  • Compatibility: Works smoothly with various systems and applications for ease of integration.

Warranty and FAQs:

The Citizen Systems CT-S601II includes a standard one-year warranty that ensures coverage for repairs and support. Visit the NEO Digital website for more detailed FAQs and support resources.

Delivery Services (UAE):

NEO Digital guarantees efficient delivery of your Citizen Systems CT-S601II throughout the UAE, focusing on speed and reliability to meet your business needs without delay.

After Sales Support:

Our commitment extends beyond the sale with dedicated after-sales support for the Citizen Systems CT-S601II. Our team is ready to assist you with any setup or operational questions, ensuring optimal use of your new printer.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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