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NEOTECH

Citizen Systems CT-S751 (White)

Citizen Systems CT-S751 (White)

Regular price Dhs. 1,695.00 AED
Regular price Dhs. 1,768.00 AED Sale price Dhs. 1,695.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Citizen Systems CT-S751: Sleek Front-Exit Thermal POS Printer (White)

Overview:

Introducing the Citizen Systems CT-S751 in a pristine white finish, a front-exit thermal POS printer that combines functionality with a sophisticated aesthetic. Designed for businesses that demand high performance and style, such as luxury retail, boutique hospitality, and upscale restaurants, this printer ensures optimal use of space and swift transaction handling.

Product Description:

The Citizen Systems CT-S751 features advanced thermal printing technology that delivers rapid, clear outputs, crucial for maintaining efficiency during busy periods. Its front-exit design allows for under-counter installation, ideal for environments where space conservation and aesthetics are key. The white exterior adds a touch of elegance, blending seamlessly into modern decor while offering the robustness required for high-volume settings.

Key Features:

  • Front-Exit Printing: Maximizes counter space with its efficient design, suitable for tight spaces.
  • High-Speed Thermal Printing: Ensures fast, reliable prints to keep pace with customer demand.
  • Elegant White Design: Enhances the aesthetic of any business environment, perfect for stylish settings.
  • Easy Paper Loading: Features a hassle-free drop-in paper loading system for quick replacements.
  • Versatile Connectivity: Includes USB, Ethernet, and optional Bluetooth and Wi-Fi for flexible integration.

Product Quality and Performance:

The CT-S751 is crafted from premium materials and engineered for durability, capable of withstanding the rigors of heavy usage without compromising on performance. It consistently delivers high-quality prints and operates reliably under various conditions.

Specifications:

  • Print Method: Direct thermal
  • Print Speed: Up to 350 mm/sec
  • Paper Width: 58mm to 83mm
  • Interface: USB, Ethernet, optional Bluetooth and Wi-Fi
  • Resolution: 203 dpi
  • Dimensions: 125mm (W) x 170mm (D) x 108mm (H)
  • Weight: 1.2 kg

Purpose of Use:

The CT-S751 is ideal for premium businesses that value both aesthetics and functionality. Its quick printing capabilities and compact design make it a valuable asset for enhancing operational efficiency and customer satisfaction in fast-paced, stylish environments.

How to Use:

To set up the CT-S751, connect it to your network using the available interfaces, load the paper from the front, and it is ready to serve. Its front-exit mechanism simplifies the installation and integration into any business setting.

Supported OS/Application/Industries:

This printer supports a wide range of operating systems, including Windows, macOS, and Linux, making it suitable for various applications and industries that require stylish, efficient point-of-sale solutions.

Benefits & Compatibility:

  • Space Efficiency: Ideal for locations with limited space, enhancing workflow without clutter.
  • Visual Appeal: Adds a sleek, modern look to any setup.
  • Reliability: Provides dependable performance during peak hours.
  • Integration Ease: Compatible with many POS systems and network configurations.

Warranty and FAQs:

The Citizen Systems CT-S751 comes with a comprehensive one-year warranty that covers technical issues and defects. For more information and support, visit the NEO Digital support page.

Delivery Services (UAE):

NEO Digital is committed to prompt and secure delivery across the UAE, ensuring that your CT-S751 arrives in perfect condition and on time.

After Sales Support:

Our expert after-sales support team is available to assist with any setup queries or operational concerns, helping you make the most of your new thermal POS printer.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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