neotech.ae
Barcode Scanner - Zebra CS60-HC
Barcode Scanner - Zebra CS60-HC
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra CS60-HC Healthcare Barcode Scanner
Overview:
The CS60-HC Series Healthcare Companion Scanner revolutionizes barcode scanning in healthcare environments. Compact, durable, and designed for the specific needs of healthcare professionals, it offers unmatched efficiency and reliability.
Product Description:
Engineered for precision, the CS60-HC Healthcare Companion Scanner boasts a lightweight design, making it ideal for the fast-paced healthcare industry. Its white, disinfectant-ready housing ensures durability and cleanliness, withstanding the rigorous cleaning protocols of healthcare settings. This scanner simplifies data capture with its omnidirectional scanning, accurately reading barcodes from any angle, including curved surfaces and at a distance.
Key Features:
- Compact Design: Easy handling for continuous use.
- Durable Construction: IP42 rating ensures protection against dust and moisture.
- Disinfectant-Ready: Resists harsh chemicals.
- Bluetooth Connectivity: Seamless pairing with various devices.
- Omnidirectional Scanning: Efficient barcode reading from any angle.
- Advanced Aimer: Precise scanning of high-density barcodes.
- Versatile Scanning Modes: Adaptable to various scanning needs.
- Extended Battery Life: Up to 16 hours on a single charge.
Quality and Performance:
Built to last, the CS60-HC offers exceptional performance and reliability. Its industry-leading battery life and built-in security features ensure sensitive information is protected, making it a trusted tool in healthcare facilities.
Specifications:
- Protection Rating: IP42
- Connectivity: Bluetooth
- Scanning Capability: Omnidirectional
- Battery Life: Up to 16 hours
- Security Features: Data protection for patient information
Purpose of Use:
Designed for healthcare professionals, the CS60-HC streamlines patient care by enabling quick, accurate barcode scanning for patient identification, medication management, and access to electronic medical records (EMR).
Supported Operating Systems:
Compatible with major operating systems, facilitating easy integration with healthcare information systems (HIS) and EMR systems.
Supported Applications:
Ideal for use in patient admissions, inventory management, and medication tracking within healthcare settings.
Supported Industries:
Specifically designed for the healthcare industry, including hospitals, clinics, and laboratories.
Benefit Effect:
Enhances patient care efficiency, reduces errors, and supports compliance with healthcare standards.
Warranty Information:
Includes a comprehensive warranty covering manufacturing defects, with dedicated support and FAQs for troubleshooting.
Delivery Services (within the UAE):
- Coverage Areas: Nationwide, including major cities and emirates.
- Service Quality: Reliable, timely, and secure delivery to healthcare facilities.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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