Skip to product information
1 of 3

NEOTECH

Dascom DP-330L Thermal Mobile Printer

Dascom DP-330L Thermal Mobile Printer

Regular price Dhs. 3,150.00 AED
Regular price Dhs. 3,250.00 AED Sale price Dhs. 3,150.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

DASCOM DP-330L Thermal Mobile Printer – Mobility Meets Efficiency

Overview:

The DASCOM DP-330 L Thermal Mobile Printer is a compact, lightweight device designed for on-the-go printing tasks in environments such as logistics, field service, and retail. It is ideal for professionals who require reliable printing solutions outside of traditional office settings.

Product Description:

Equipped with thermal printing technology, the DP-330 L offers efficient and dependable printing without the need for ink or toner. This mobile printer supports a wide range of media types and is capable of producing high-quality receipts, tickets, and other documents directly from mobile devices or laptops via Bluetooth or USB connectivity.

Key Features:

  • Highly Portable: Compact and lightweight design makes it easy to carry and use anywhere.
  • Thermal Printing Technology: Provides fast and reliable printing without the need for consumables like ink or toner.
  • Wireless Connectivity: Features Bluetooth for easy pairing with mobile devices and computers.
  • Durable Build: Engineered to withstand the rigors of mobile and field use.

Product Quality and Performance:

The DASCOM DP-330 L is built to perform in challenging environments, offering robust construction and reliable operation. Its fast print speeds ensure that users can complete printing tasks quickly, enhancing productivity when out in the field.

Specifications:

  • Printing Method: Direct thermal.
  • Resolution: 203 dpi.
  • Print Speed: Up to 80 mm per second.
  • Connectivity: USB, Bluetooth.
  • Battery Life: Capable of printing up to 200 meters on a single charge.

Purpose of Use:

This printer is perfect for professionals in logistics who need to print shipping labels on-site, field technicians who require service receipts or work orders, and retail employees who need to provide mobile sales receipts or tickets.

How to Use:

Charge the device, connect it via Bluetooth or USB to your mobile device or computer, load the thermal paper, and start printing. The DP-330 L is designed for ease of use with minimal setup required, making it ideal for all levels of technical proficiency.

Supported OS/Application/Industries:

Compatible with various operating systems including Windows, iOS, and Android, the DP-330 L is versatile for multiple industries such as retail, logistics, and field services.

Benefits & Compatibility:

The portability and ease of use of the DP-330 L make it an invaluable tool for professionals who need a reliable printing solution outside traditional office environments. Its compatibility with a range of devices ensures seamless integration into existing workflows.

Warranty and FAQs:

Comes with a standard manufacturer's warranty. For additional support and troubleshooting, customers can access FAQs on the NEO Digital support page or contact our customer service directly.

Delivery Services (UAE):

NEO Digital provides prompt and secure delivery services across the UAE, ensuring that your mobile printing needs are met quickly and efficiently.

After Sales Support:

Our dedicated after-sales support team is available to help with any operational questions or technical issues, ensuring you get the most out of your DASCOM DP-330 L mobile printer.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

View full details

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

  • Barcode Scanner

    QuickScan

    the Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.

    Barcode Scanner 
  •  Zebra GK-420T

    GK420T

    Zebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Barcode Printer 
  • Mobile Printer

    LKP43

    Sewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Mobile Printer 
  • U220B

    Epson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.

    Receipt Printer 
1 of 4