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NEOTECH

DASCOM Thermal Moblie Printer DP-80

DASCOM Thermal Moblie Printer DP-80

Regular price Dhs. 959.00 AED
Regular price Dhs. 1,059.00 AED Sale price Dhs. 959.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

DASCOM DP-80 Thermal Mobile Printer – Durable, Efficient, Portable

Overview:

The DASCOM DP-80 Thermal Mobile Printer is tailored for professionals who require robust and reliable printing capabilities in mobile or outdoor settings. This printer is particularly suited for industries like logistics, public safety, and field services, where quick, reliable printing is essential.

Product Description:

The DP-80 offers high-quality thermal printing in a compact, rugged design that can withstand the rigors of outdoor and mobile use. It features advanced connectivity options including Bluetooth and USB, allowing for easy integration with a variety of mobile devices and applications. The printer is designed to facilitate quick and efficient printing of receipts, tickets, and other documents on the go.

Key Features:

  • High Durability: Built to endure tough conditions with a robust casing that resists dust, water, and drops.
  • Thermal Printing Technology: Eliminates the need for ink or toner, providing reliable performance and lower maintenance.
  • Fast Print Speeds: Capable of printing at high speeds to keep up with demanding field operations.
  • Connectivity Options: Supports Bluetooth and USB for versatile pairing with devices.

Product Quality and Performance:

The DASCOM DP-80 is engineered to provide consistent and reliable operation, even in challenging environments. Its durability and efficiency make it a valuable tool for any mobile workforce needing dependable printing solutions without delays.

Specifications:

  • Printing Method: Direct thermal.
  • Resolution: 203 dpi.
  • Print Speed: Up to 90 mm per second.
  • Connectivity: Bluetooth, USB.
  • Battery Life: Long-lasting battery suitable for extended use without frequent recharges.

Purpose of Use:

This printer is perfect for applications that require mobile printing solutions, such as issuing parking tickets, generating event tickets on-site, or creating delivery receipts in real-time.

How to Use:

To operate the DP-80, power on the device, connect it to a mobile device or computer via Bluetooth or USB, load the thermal paper, and begin printing through the desired application. Its user-friendly interface makes it simple to manage settings and print tasks efficiently.

Supported OS/Application/Industries:

The DP-80 is compatible with various operating systems including Windows, iOS, and Android, making it adaptable for use across different mobile platforms and applications. It is ideal for use in logistics, emergency services, retail, and any field requiring on-demand printing.

Benefits & Compatibility:

The DP-80 enhances field operations by providing fast, reliable printing capabilities. Its compact size and robust build allow for easy transportation and operation in diverse conditions, ensuring that users can print essential documents wherever they are.

Warranty and FAQs:

Includes a standard manufacturer’s warranty. For more detailed information, customers can access FAQs on the NEO Digital support page or contact our customer service directly.

Delivery Services (UAE):

NEO Digital provides efficient and secure delivery services across the UAE, ensuring that your mobile printing needs are met promptly and with professional service.

After Sales Support:

Our dedicated after-sales support team is available to assist with setup, troubleshooting, and maintenance to ensure you get the most out of your DASCOM DP-80.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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